Competitive Card Shack LLC

I mainly shop there for Yugioh so here is my experience. Since March of 2023 I have been at CCS weekly picking up $50-$150 worth of yugioh products and accessories. I got back into yugioh and had no budget as this game was a love of labor as a child/teen. Fast forward in May of 2023 I had my first questionable experience.

I walked in, purchased the new Monstrous Revenge box with CCS in the 3rd week of June. They have a Fiver check in bonus where you can accumulate points. I entered my number and the person at the counter gave me the total. Then after the transaction, he said I have 70 points. I stopped from leaving and said "wait 70? I should be at 300 with that 70 no? ". Keep in mind every $1 spent is 1 point, 100 points is $5 off on purchase over 15 dollars, and is stackable to $35+ which I already achieved months before. We double checked with the numbers, verified my accounts on both ends and he advise to contact their boss/support (only by email).

I made contact by email in the 2nd week of July of 2023 - fast forward to the 2nd week of September. I double checked my email- no reply. I was very professional in my Email to them with tons of details such as card ending xxxx and proof of my points in the Fiver account and still no reply. If the boss treats inquiries like this with this kind of urgency, I can see why there are negative reviews. I have made 2 attempts with phone calls in the last 2 weeks of this review to see if they have any support, but unfortunately it is out of the control of the workers at the front.

The guys who are in the front lines are very nice and always a pleasure to talk to. The owner of the shop I have never seen or been able to talk to. I'd imagine he likes to dodge customer inquiries. It's sad because just when I thought I found my shop, something like this gives me a bad vibe about future more serious inquiries.

Good prices, really polite service, and just a pleasant vibe here. I loved that they have computers there to search for singles and then they can just pull whatever you order.

I bought a Makita screwdriver on the 28th last month, I would like to know if there is an estimated delivery date?

I was in the shop last weekend buying singles and six booster packs. I am visually impaired the staff was ver helpful allowing myself and my service animal to hangout comfortably. I also pulled the One Ring from one of the packs!

Great LGS. Staff are always helpful and super friendly. Good loyalty rewards program. Always leave here happy.

One of my favorite card shops for MTG in Sacramento. Super clean, incredible staff, and you can order singles online.

Very great place! I get all my Pokémon cards here and everybody is nice! They have little sets to choose from but the prices are great! I love this place and recommend going here!

Clean and spacious card shop. Excellent customer service.
Highly recommend for all your trading card needs. If you are a first time or returning player they will help you get started with great recommendations.

Went to sell some cards and the fellas were great. Music playing was a plus! May come back to play one of these days.

It was amazing, great customer service, they even have a system to look up a card u need not guaranteed if they'll have the card u want but its pretty cool and makes it so simple to find what your looking for.