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Concentra Urgent Care

Address 2555 S East Ave, Fresno, CA
Phone (559) 499-2400
Hours
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Website www.concentra.com
Categories Occupational Health Service, Medical Clinic, Physical Therapist, Urgent care center
Rating 2.9 15 reviews
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Concentra Urgent Care reviews

15
Sort by: date highest rated lowest rated most helpful
John
February 18, 2023 3:01 am

Concentra's staff was very helpful and friendly to me. They are really professional. Thank you Concentra.

Luis
February 09, 2023 5:43 am

You're better off walking in as they get priority over appointments. Every appointment I've had I show up early and haven't gotten called until an hour or more after I check in.

user
February 05, 2023 5:39 am

I don’t ever mind waiting countless hours for my drug test and work ups for work because the doctors work hard and are very personable every time I come……

The staff on the other hand are rude to people in general not just me and I was extremely embarrassed for the so called front desk women that thinks it’s ok to be speaking in Spanish about how drunk they got from their work Christmas party and how they have no recollection on how they got home isn’t something to be proud of let alone take up all our time while we wait and take time away from our families as we all usually wait all day to be seen. The general help in general here is unprofessional, rude and thrive on latter that we have to wait to be called on while we all randomly do sections of paper work multiple times instead of having an efficient processes that actually works for all the hard working class coming in. I’ll spare you more details, but I would rather drive north or south then be seen by the Central Valley staff here!

スクエアクマ
January 27, 2023 10:01 am

I have to go to a ton of urgent cares for pre-employment tests for travel nursing. This location was hands down the most efficient and fastest one. The girls were all respectful in both PT and front desk and Aida the MA in the back was a boss doing all shots, blood draws and urine collections by herself keeping the wait minimal. For once I didn’t have to wait 2-3 hours just to pee in a cup!

user
January 27, 2023 3:36 am

I was there as a walk in Eddie the phlebotomist was amazing. I received a TDab and didn’t get the paperwork for it had to speak with manager to get paperwork. I was there at 7: 40 Am left at 1250 PM. There was no communication between staff and patient. Worst experience.

Monica
January 16, 2023 4:26 pm

Thank you to all the wonderful therapy staff! And my therapist who Got me feeling 100% pain free! She was so sweet! Thank you all so much!

Madison
January 08, 2023 5:59 pm

Don't go here. They're going to make you wait forever and the doctors are always going to put the companies interests before the patients health. Took a heavy box to the top of my head. Tells me to keep an ice pack on it. He says keep an eye out for worsening symptoms for the next week and come back on monday for follow up while also saying that I can return to work today. Not sure how id work my warehouse job while keeping an ice pack on my head. He completely disregarded me saying I'm slightly dizzy and have a bad headache that was made worse by waiting for almost 4 hours in super bright flourescent lighting.
So kinda strange that im good to return to work the same day.while saying I need two follow up appointments, one this coming monday and one on the 14th? This place is a cash grabbing joke. And they gave me an ice pack that wasn't even cold. So I'm supposed to keep it on my head at work today for my remaining few hours I was cleared to return for " and after" With an ice pack that isn't even cold in the slightest. Can't make this stuff up!

Yer
January 08, 2023 6:35 am

Everyone is great but the place would benefit from getting more providers. Wait time is time consuming. ; (

boss
January 07, 2023 1:28 pm

The wait was over 2 hours even with an appointment. There is no cellphone reception and no WiFi. They should at least provide a guest WiFi.

Lupita
December 12, 2022 9:30 pm

The wait time is horrible. Went in for a pre-employment test at noon and wasn’t released until almost 6pm. Mind you their clinic closes at 5pm. On top of it they had me fast from the midnight prior. Overall, just expect to be here all day. So it’s best to bring lunch, dinner, & your phone charger.

Jasmine
December 06, 2022 10:52 pm

2nd time coming here. First time was great. Excellent experience! Came in for a drug pre screen. Came in as a walk in hour early before they open. Got in at 8 am, filled out form. Got called back within 30 mins. In and out in 45 mins! Staff was vary organized and friendly

natalie
October 26, 2022 2:56 pm

Absolutely garbage experience. Hair follicle drug test was done, he chopped way too much hair compared to previous experiences. Ladies beware. I will never return there.

Reynosa
September 14, 2022 11:44 pm

I needed a drug screen and physical. I went in on Thursday morning at around 10am and was told there was a 3-4 hour. I asked if I could set an appointment and the receptionist said they only had appointments for the end of the month. I was not able to wait for an appointment until the end of the month or wait 3-4 hours. I decided to go the next day as soon as they opened. I arrived 5 minutes before they opened and there was already a line of about 10-15 people. I filled out the paperwork and got my drug screen and physical done before 10am. The doctor and medical assistant were professional. They are extremely busy, so if you need something done soon and don’t have an appointment I suggest you don’t wait until the last day and go in before they open. Also parking is very limited. I saw a few people park across, but you might get towed.

Sabrina
September 11, 2022 3:24 pm

This place is worth the wait the ladies in the back or nice generous even in the front they spend the time with you even though they're on a time schedule especially in the back How are you guys rock and how you guys are so awesome

Samson
September 02, 2022 2:44 pm

The office is crazy busy and the front office staff are doing 20 different thinks at one given time. I have experience in healthcare and understand what they are trying to do. The back office staff and providers are awesome as well which helps that they have a sense of humor. If you are a patient at this facility do not take it to heart that the front staff are being rude or ignoring you. Trust me they are doing their best to keep the practice running while keeping their last bit of sanity before going home. Good work to all who helped me out while I was there. Cheers!

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