Coogler's Auto Repair, Santa Rosa CA

Good service! A little over priced for a headlight so I did it myself but, otherwise everyone was very nice and respectful.

Fast and amazing service - I stumbled in during a storm w/ a flat, and they had me on my way in no time. Everyone inside was super friendly, and I believe the guy that helped me out at the front desk was named Cole.
Thx again guys!

These guys are so great! Brought my truck in for repairs another mechanic said it needed. After inspection was told it didn’t need any work, and they smogged it for me as well. They were quick, polite, personable and efficient. I’ll be back.

These guys cost a little more than the last place we went, but it was so worth it. My wife went alone while I was at work and she felt 100% comfortable with them - they were extremely professional and friendly. Later, I had to go back to get some records and they went above and beyond. You know how sometimes you can tell that the teenager behind the counter just got talked to by the regional manager about all the gimmicks to get 5 star reviews? This was not that. EVERY person I dealt with there seemed like they just genuinely want to do a good job for the sake of doing a good job, and like they take pride in their work and taking care of customers. Thank you guys!

I absolutely loved my experience here. The check-in was very smooth and Billy explained everything to me. He said it would be 3-4 hours since we didn't know what was actually wrong. So I went home and waited. Then I got an email and text updating the progress. It also allows you to approve or deny any service recommendations. You get the diagnostic report as well. Luckily it was only a battery and new connector. The pricing is very reasonable. I will definitely be using Cooglers in the future for my vehicle maintenance. On top of all that they give a generous Military discount!

Called them for a smog check on a 24 ft RV. Scheduled for the next day. Service was prompt and reasonably priced. I recommend

Fast, friendly, super efficient service. Will definitely bring my car to them in the future. Many thanks to Karl & staff.

My 1st visit was for an alignment for my 1985 Toyota Van and they told me there was too much play in my bell crank to perform the alignment. They didn't charge me and sent me home with a photo of the part needed. I had it rebuilt by a speciality shop because it was NLA.

For my 2nd visit, I came back for the alignment after the part was rebuilt and I personally replaced other worn steering parts (tie rod ends, drag link). I didn't torque the nuts down on the parts I installed because I wanted them to check my work. They finished the job for me and torqued everything to spec. They then adjusted my torsion bars to help raise my van so that I would get minimal rub with the bigger tires I had installed. They then performed the alignment. The tech Andy walked me through what he did to the van to balance the alignment, drive experience and tire rub for the best possible result.

I was charged a very reasonable for the price for the time they spent on my van. I know my job was somewhat unique and they worked with me to get it done. I would definitely go back to get other work done.

New to California, went in for smog test and was informed that they were able to offer title change and registration. What a great service to offer. And that is exactly what I received, GREAT SERVICE! Clean spacious waiting area. I will be back. John Hauff

I said it many times before I would not allow anybody to work on my car other than Cooglers Auto Repair they have done me good for the two years two and a half years that they've been in business and Courtney has worked on my car's prior to that my car will be getting serviced by them next week and I actually look forward to it

I'm thankful for the quick, honest, friendly service I receive from Coogler's Auto repair. Thank you Karl

Topnotch customer service with great communication. Easy to discuss repair option. Service team was quick to get me back on the road. Very thankful for the quality and care provided.

I called Coogler Auto Repair since I saw that they do SMOG certification. A man named Karl answered and was polite and professional on scheduling an appointment for the SMOG check. When I came in it was Karl who completed the process. Answered any questions I had and set the expectations of the appointment which to me is a plus. The building is very clean and spacious. There's a kids area with some gaming consoles and a charging stations for those who need to work on their laptops or phones while they wait. Easy appointment, painless experience. I Left feeling accomplished and supported.

Hello, I recently inquired about some work to be done one my GMC Sierra. I spoke to a gentleman about timing belt and fluid changes he said he will get back to me as soon as he was done checking people in. I have not heard from him.

As someone who grew up working on my own vehicles (when they were more "analog"), having been "taken advantage of" by shops from time to time, my trust in shops was needless to say quite low. When I had to look for somewhere to handle my rather large problem, Coogler's was suggested by a friend. In a short amount of time, they have taken care of issues both large and "small" with both my vehicles, and while doing so, have gained trust.

They give you a definitive cost BEFORE starting the job, and communication when or if something additional comes up, is exemplary. None of the "this should be the problem, if not bring it back" going on here.

Thanks Billy and Courtney (?) for the help and communication.

Very impressed with Cooglers, and particularity manager Cortney, as he went well above and beyond on a very difficult issue with my older Subaru.
I have never had a better customer service experience in my 40 years of owning and servicing cars. I owe them a debt of gratitude, and highly recommend them to anyone searching for honest, competent work on their cars.

I'd like to personally thank Carl for all his help. I am a Fleet Manager for Diversified Roofing located in Phoenix, AZ and had a couple of services out in California. While our crew was on the job the brakes and rotors were affecting the drivability of the company vehicle. I called Cooglers and Carl had assisted me with scheduling the immediate safety repairs and even had it done same day so as to not effect production or scheduling. Very professional and reliable people would recommend to anyone in a bind!

Stopped in for a smog test and was served immediately. I especially appreciated their quick, professional service after having a bad experience at another smog shop last week (A+ Smog). I definitely recommend this shop!

Best automotive repair shop in the North Bay, Courtney & Lisa are great, very professional & also verypersonable.
Can't recommend them anymore highly, you should definitely take your car here whenever a need arises!