Cost-U-Less Insurance, Santa Rosa CA

I spoke with Miguel Pineda Ayala, he was super nice, and answered any questions I had, he even noticed my birthday was coming up and asked what I was going to do for it. He also gave me ideas on what I could do! Super nice and had a good time setting up my Insurance.

Thank you Tracy H for your time and patience. Very informative and willing to do her part, decade shows

Was really needing assistance with insurance and found this organization to be extremely well organized and professional. 5-stars! Ana and Tracy are especially helpful, but with organizations like this it’s usually management that assures everyone is 5-stars!

Spoke with Tracy this afternoon, she gave excellent service and great professional advice. Highly recommend!

Tracy is an amazing broker, she is helpful insightful and really cares about getting clients what they need and most importantly she's a god damn delight

Tracy Hampton gave the best customer service, she was helpful, informative and patient. Thank you Tracy, I really appreciate your help and great sense of humor.

This insurance broker was easy to work with and is saving me over $100 a month. I’m grateful and happy with the service.

I spoke with Tracy at Cost U Less insurance in Santa Rosa and she was super helpful. She was also in a cheerful mood considering that it was a little past 5: 00 p.m. And she was probably working over time. She answered all my questions quickly and she made all the appropriate changes to my policy without hesitation. I am so thankful for people that are available for what I consider emergency calls. Thank you Tracy

I am giving Tracy H 5-Stars but the rest of the associates who transferred me over 5 different times on several different calls get zero! They lacked professionalism and great customer service. I felt as if they didn’t want to work or wanted a call that they can make commission off - (since mine was existing policy changes).

Thank you to Tracy. I can now go back to work

Tracy, thanks for all your help and kindness over the phone with auto quotes, would have loved to do business with you as you were extremely helpful, but, to no fault of yours, the rates quoted were nearly triple what I am currently paying.

Miguel Pineda thank you for your help, excellent service, good communication, you are very professional, explaining in detail, very patient.

I absolutely am very happy with Mrs. Tracy and how helpful she was with me, I spoke with multiple representatives and they were useless and very disrespectful and Mrs. Tracy was super nice and helped me get what I needed to be done super fast this company should have more representatives like mrs. Tracy she deserves a raise! Super nice understanding lady!

OMG! IVAN VILLENA! AAAAMMMMAAAAZIIINNNGG! Totally eased my mind and lifted the weight of "no insurance" off my shoulders! U DESERVE A RAISE! GREAT JOB! LIFE CHANGING! GOD BLESS U BUDDY!

Very efficient, attentive to the clientele, the extraordinary treatment, the agents Miguel Pineda and Iván Villena, thank you.

Miguel was a big help for me today. He was quick and professional. And got me insured and back on the road

Tracy was amazingly helpful getting me sorted under a brand new policy when I was having a lot of trouble finding a company that would offer me coverage after my history of an accident and a DUI. Did not feel confused or lost at all during the process, and she handled everything professionally and efficiently. Thank you so much Tracy!

They give you the best rates and the customer service is amazing Miguel Pineda Ayala was so helpfull and helped me every step through i would definetly recomend

Was stressing about getting insurance and called so many places but was not able to speak with a live agent. When I called and spoke with Ivan Villena he was very knowledgeable, caring, and most of all patient. I am so glad he was able to not only be able to find what I wanted but what we needed at a great price. I would recommend this company to my friends and family. Thank you again Ivan for all your help and the 2 days you was patient enough to work with not just me but the car dealership as well.

Tracy was awesome. I’ve never talked to someone in this business that is so ready to help you. She immediately researched the best plan for me and made the process a breeze.

We were helped by Tracy today and she did an amazing job! She was very personable and went above and beyond to help us get the best insurance and deal for us! Would highly recommend!