Costco Optical

Went into Costco to buy glasses for my mother and A employee name Erica helped us out, she was extremely helpful explained everything with details. We left happy with our purchase

I am very happy customer because the knowledgeable optometrist and Costco technician staffs. The price is reasonable. Do you know that most fancy coats come with Kirkland lens with no extra cost?

I was very pleased with my service with Diane. She gave new advice and input. Very kind about doing so. Britt also gave input on which frames looked better. Never before did I pay attention to glasses fitting the bridge of my nose properly. Learn something new everyday. Thx

The doctor here is terrible.she gave me an incorrect prescription, but doubled down when i visited her for a follow up since my glasses were already made.i was experiencing so much nausea from the incorrect prescription that i was on the verge of vomiting.my current doctor confirmed that my astigmatism dx from my previous doctor was way off.i also paid extra for contact lenses.what a waste of money.she didn't even check my eyes to see if the contacts she gave me were a correct fit.my current doctor noticed that the contacts she had me try did not settle into my eyeballs, and ordered 4 more contact brands for me to try.do yourself a favor and go anywhere else but here.the doctor is miserable, the techs/front desk is miserable.find a doctor that cares.

This place is the best. Best customer service ever. Really nice ppl. Very busy place so please be patient.

Did not get her name but she was very rude. Should not be working in retail if she can’t be polite to customers. I went in to see if i could get my daughter’s prescription filled and she said no because the name did not match my costco card. An older woman came and said she would be right with me, the lady responded “no they dont need help”.
This is not the first time she has been rude either. A few months ago i got a prescription for contacts but i didn’t have it on me. She said she couldn’t print it out and that i would have to schedule an appt for an eye exam. Definitely will not be returning. By the looks of it. Most negative reviews are about her. I hope she reads this. Such a bitter person should definitely not be working there. Anyways i ended up going to Stanton optical who’s customer service was excellent.