Costco Vision Center, Mountain View CA
| Address | 1000 N Rengstorff Ave, Mountain View, CA | ||||||||||||||
| Phone | (650) 988-1841 | ||||||||||||||
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| Website | www.costco.com | ||||||||||||||
| Categories | Optician, Optometrist | ||||||||||||||
| Rating | 3.4 5 reviews | ||||||||||||||
Nearest branches Costco Vision Center — 1709 Automation Pkwy, San Jose, CA Costco Optical — 28505 Hesperian Blvd, Hayward, CA, United States Costco Vision Center — 5301 Almaden Expy, San Jose, CA, United States Costco Vision Center — 1900 Davis St, San Leandro, CA |
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Similar companies nearby Dr Newman Optometry & Vision Therapy Clinic of Beverly Hills — 8314 Wilshire Blvd ste a, Beverly Hills, CA Canyon Vision Center — 8447 Laurel Canyon Blvd, Sun Valley, CA Schermer Eye Associates — 2620 Hurley Way suite a, Sacramento, CA, United States Del Rey Optometry — 8511 Pershing Dr, Playa Del Rey, CA |
Costco Vision Center reviews
5 Review is for the Optometry Doctor in the corner, not the Optical Department where glasses are sold. Those guys are 5 stars and I’ve never had any problems with them.
However the optometry clinic run by Dr. Tran is a different story. I went to them for contact lenses and they said I needed to take an eye exam and contact lens training. This came with a free pair of prescription contact lenses, so I took it. Fast forward two weeks, and one of my lenses still hadn’t arrived. I asked them to reorder it and checked in again 2 weeks later. Desk attendants were seemingly confused and couldn’t find it, so they said they would reorder it again. I told them I would be back in 2 more weeks and that they would hopefully have it then. 2 more weeks went by, I showed up a grand total of 6 weeks after the exam and they STILL had no clue where my contacts were. Better yet, I asked for a copy of my prescription so I could get the lenses elsewhere, and they refused to give me my contact prescription. Only the regular glasses one. I asked if I could get contacts using that prescription elsewhere and they said no. I asked to refund my exam then, since its results were essentially useless and I’ve been having my time wasted for 6 weeks. They said sorry but its not their fault my order didn’t arrive. Scam and a waste of 100+ dollars and 6 weeks. For anyone looking to get prescription contact lenses, don’t even come NEAR this clinic.
Got my mom her first pair of glasses with a doctors note for the prescription. My moms needs were met and exceeded with the help of Andrea, she was very helpfull!
Did not get eye exam but got glasses. Asian lady helping me was very kind and helped me pick the right frame. Definitely would go again!
Eye exam is cheap but I felt rushed and got the worst prescription I've ever gotten there. Both lenses were way stronger than they needed to be and even the prescription they handed me has the right last name. But the first name said Alan and not Alex which is my name. I don't know if it was a mispelling or I straight up got Alan's prescription.