Countrywood Apartments, Redlands CA

The apartments used to be A+ but as of this year, it take multiple calls to the office to get repairs done. And when we need to speak to the manager it's takes weeks for her to return calls. We have to constantly leave voice messages because no one answers. The manager is new as of this year, we are hoping it get better the longer she is in the position.

I love it here. It's been close to a year in one of the renovated units and I love calling it home.

The staff has always been helpful and the neighbors, at least on my side of the property, are all pleasant and friendly. I love the landscaping and I've never had any issues requiring repairs.

The unassigned parking spaces are limited if you are a multi-car family, but the property encompasses a full block, so there is a lot of street parking.

(Pics are from moving day)

2 bed 1 bath not worth the price. The 1 bathroom is very cramped and small the walls are thin carry over a lot of noise the only decent thing is the modern kitchen but not worth the price and the surrounding area is a little sketchy, parking lot is not secured enough especially for women that work early in the morning. Management is okay but plays favoritism to the tenants that been there 4 Eva. The apt is only okay if you would like to live close to the freeway. Look around before you decide.it's a reason why they have like 20 vacancies coming up. ‍️

We have had nothing but problems with both our apartment and the management company at Countrywood. The pictures advertised online are of the newly renovated apartments, our apartment is not renovated and it definitely shows.
We have at least 4 layers of paint on all surfaces making it nearly impossible to close cabinets throughout the apartment. The many layers of paint also result in a very loud sticking noise any time a door is opened, one bedroom door actually does not shut fully because of all of the layers of paint.
There are many repairs to the drywall that were done poorly and look terrible.
The appliances are old and the oven has had repeated pilot light issues.
We have had a lot of rain this season which has resulted in a leak in our roof that made its way into our microwave, we called immediately and the "fix" only resulted in the same exact thing happening during the next rain storm.
We repeatedly asked for the gutters to be cleaned so the water would stop falling directly over our doors and windows and on to our patio, nothing was done for over a month.
Most recently a pipe under our kitchen sink burst, probably due to the build up of pressure from the many utensils and straws that were found in the pipe and blocking the flow of water.
We were told by management that they called us and delivered a notice to us at our door, we have record of no missed calls when management claims they called and our Ring doorbell has the footage (or lack thereof) showing that no one came to our door to deliver said notice. A very aggressive and extreme approach of potentially "getting the legal team involved" was threatened to us. When confronted management with our substantial evidence against their claims, it was eventually resolved but the entire situation was handled poorly.
We are moving in June and are very much looking forward to our time with Countrywood being over.