Courtyard by Marriott Irvine John Wayne Airport/Orange County

The rooms were spacious, and I can't say enough about how comfy the beds were! My daughter & her boyfriend enjoyed the pool & hot tub. I was disappointed that breakfast wasn't served. The gentleman at the front desk was very polite and pleasant.

Nice size and comfortable rooms, most service was great, mix feelings on the coffee bar. The location was kind of a pain to grab food each day, and the shuttle was only for the air port.

Wish I could leave a zero star Karlyn the general manager is beyond disrespectful she told me and my husband to go to hell she’s rude the rooms was dirty they had roaches? Everywhere and my husband had bed bug bites all over his neck. We wanted a refund and that’s when she told us oh go too hell Kyle also is rude he doesn’t know nothing he just said she’s in charge

Not the best stay. The hospitality of the staff was the best part. My room smelled like cat urine, there was mold in my sink, the faucet was broken and the outlet by the sink where I plugged in the iron was not functioning and there was hair on my couch and in the tub.

Good location, centrally located, easy to find ample parking which is rear in Irvine. The hotel needs to be remodeled, the room wasn't as clean as it should have been. The bathroom floor was sticky. The electrical outlets on the desk lamp are worn out, so none of my devices charged overnight. I asked for a quiet room and the put me along side Jamboree, the very busy and noisy road. Not a happy stay for me.

Very close to the airport and clean. Decent size gym. Rooms are spacious and clean.

Note rooms very close to jamboree road and sometimes have lot of traffic noise.

Great and friendly service.
Reception, Bar, and Bistro, everyone kind and attentive.
Although I left behind my tablet at the room, the receptionist Alyri immediately retrieved it and arrange the delivery to my home!
This place is my right choice for the trip to OC.

Exceptional staff and brilliant lively ambiance. Clean, courteous and fun for both solo ventures, family outings, or sneaky link rendezvous. Highly recommended.

This was a good place to stay if you want to be close to the beach without paying beach front prices. The rooms are a but dated but the bed was very comfortable. Overall, it was quite and the pool is definitely a plus.

Bottom Line Up Front (BLUF) : AMAZING STAFF! Polite, friendly, accommodating, and genuine! My Company and I will be back!

More In-depth Review:
I booked the courtyard last minute due to a scheduling snafu at another Marriot Location, and I am glad I did! The facilities were clean, the location was excellent, and the staff was TOP TIER! Honestly, I would book this place again based on the staff alone!
They were all wonderful, kind, and worked well together! It is evident that their communication with each other is second to none! As a personal customer, they were amazing at making me feel like a guest at their home vs a guest at a hotel. From a bystander in the lobby, I watched as the staff help each other out when they got backed up without missing a beat and kept everything streamlined. I watched them handle difficult customers without a twinge of hesitation to provide the best service for their location. It is evident that this location consists of quality people who care about the service they provide. I hope it is okay to give a quick shoutout to a few people I wrote down.

Janis, Garrett, Alyri, and Michelle you all are the ROCKSTARS that make this place run! You're absolutely killing it, and it is because of your service that my company will be back! Thank you all again!

Update 7/21/2022. After staying here in May I booked again and it was as good as the first time. Needless to say being a Titanium elite status doesn’t hurt. Very good staff and clean rooms.

5/6/2022 This location deserves 5 stars. Very good service and near the airport. Safe surroundings and very clean room with everything you want in a business room. The TV even welcomed me on the screen with my status as well. Easy to sleep in peace and take off for another days work.

Our flight was canceled after spending a week in Newport, so I scrambled and found us a room for one night. The staff were great and made an awesome recommendation for dinner at a restaurant within walking distance.

This hotel could use an update, but it was fine. It has a good location close to UCI and the John Wayne Airport. There is ample parking when you factor in the parking structure in the back of the hotel. I had a two room suite which worked out well. My limited interactions with the staff were good.

DO NOT STAY HERE MONDAY NIGHT. TUESDAY MORNING AT 8AM STARTS THE LANDSCAPING AND DOES NOT STOP UNTIL NOONISH. SO LOUD AND ANNOYING AND DOES NOT STOP. The breakfast food at Starbucks was really stale. Room was clean and accommodating.

Rooms are clean and comfortable. Courteous staff, great location and the courtyard is fantastic (no pun intended).

Coffee shop restaurant was closed (on a weekend?), so we had to go out to get food!
But the Filipino front desk worker was just so wonderful!
And for being so professional we brought him back a lucious Peach turnover - and he so graciously accepted, and said he would eat it with his coffee on his next break! I hope I don't spell his name wrong... Delfin!