Courtyard by Marriott Long Beach Downtown

Alwaya good place to stay in Long Beach. Big parking garage, breakfast and lot of food places around the corner

This should be a 1 star hotel at best. They do not enforce the mask policy. The elevators are extremely slow. Even when no one is around, you will be waiting. The balcony is tiny. The shower as no pressure and knob fell off. The noise is insane. You will not be able to sleep. The hallways remind me of a horror movie. I would not have been shocked to see the twins appear in the hallway asking us to play with them. The staff as no personality and are bland.

Enjoyed a breakfast sandwich and quesadilla with mimosas at The Bistro.
Good service. A bit pricey.

I’ve stayed at this hotel on multiple occasions and while none of them have been extraordinary in any means they are usually acceptable. This time was less than as I found multiple hairs in my room, the air makes a strange noise at times, the tv wasn’t working, and when I requested a different room I was informed that they were sorry that they couldn’t move me even though I knew that there were other rooms available as I overhead someone else checking in and making reservations.

Had multiple problems trying to enter our room with the hotel key card. Went twice down to the lobby to let them know and replace the card. The final time we decide to call and let the front lobby reception “Steven” know we are still having a problem if he can have someone come open the door for us. He said sure I’ll send someone up. 30 minutes passed no one came to help. Called again the receptionist a women told her the problem and she wasn’t aware of the situation had repeat myself once again. Thankfully she send someone up right away. Thank you Steven for the bad service.

Got in the room and there was a blood stain on the mattress, stains on the seat, we couldn't even shower because the shower was clogged that when we took a shower we had to get out because the water filled almost to the top. We had to run to the store before we showered to buy shower shoes because the shower was dirty. They only tried to refund us for parking and said because they got a complaint that our dog was barking. Even though we had to sleep in a disgusting room for two days because the first night the front desk didn't even answer the phone.

Pretty good place. They allow pets in the rooms and I know it wasn't THOROUGHLY CLEANED bc my allergies were going crazy and the tub wasn't 100% but when we came back from our cruise, it was better.

I like to thanks Steven S. Front desk and Joseph S in parking for their excellent customer service and being so helpful, I give them 300%, thanks again.

Very hard to get here and on top of the cost of the room you are charged 28 dollars a day for parking. It never said anything about parking cost when I booked the room.

Checked in the evening after a long vigorous day to
(1) be given a key that was deactivated,
(2) dirty room the floors haven't been swept in a long while so there was long hair and dust on the floor in central locations,
(3) dirty bathroom with used towels still present, long stringy hair in the sink, brown residue on the soap bottles, and no bath towels.

I appreciate the maintenance guy quickly coming to let me in my room when I called and also Allen from the front desk who came to help me move my belongings to CLEAN room. I am very disappointed in having to deal with any of this subpar cleaning especially during this time. Not sure I'll ever stay here again, we'll see how the manager handles this situation.

We love this hotel. It's clean and in a great location. Many nice restaurants within walking distance to dine indoors or outdoors.

The balconies are way way too small. Just like t pool. Which didn't seem to get any sun.
But the ambience inside was very nice. James Republic was the very cool restaurant inside t hotel. Totally loved that place. In t lobby, there were these wonderful old pics of Long Beach. Totally cool n authentic.
The employees were very cool, helpful and professional. One employee was a little bit of a jerk. But overall, I was treated very nicely.

Absolutely wonderful experience. We chose the courtyard after a very poor experience at greenleaf hotel, and it was an excellent decision. Room was spacious and tidy, staff were very kind and helpful. Room door, unlike greenleaf felt very secure and I was comfortable leaving my belongings in the room as we went out to explore.
Parking was onsite and plentiful, no issues trying to hope for an empty spot or having to walk a distance to retrieve it. The valet was super nice and very attentive, I really enjoyed talking to him. The staff took care of everything and we were able to enjoy our time spent in long beach. Thank you!

There was a problem with my reservation when I checked in, but Jessica was able to right the wrong, and even comped my parking. Good location to some awesome spots to eat.

Very unprofessional staff and poor customer service. They charged me for a service that I never used and got upset when I complained about it. It took weeks to have someone to look at my case. Very disappointed of their service. On top of that, hotel had COCHRARACHS. My daughter got fricked out when she saw one next to the pool, I wish I can upload the pictures of it. Water in the pool smelled and tasted funny. I would stay away from this hotel.