Courtyard by Marriott Los Angeles LAX/Century Boulevard
Address | 6161 W Century Blvd, Los Angeles, CA, United States |
Phone | +1 310-649-1400 |
Website | marriott.com |
Categories | Hotel, Meeting Planning Service |
Rating | 2.9 14 reviews |
Nearest branches Sheraton Gateway Los Angeles Hotel — 6101 W Century Blvd, Los Angeles, CA, United States Residence Inn by Marriott Los Angeles LAX/Century Boulevard — 5933 W Century Blvd, Los Angeles, CA Renaissance Los Angeles Airport Hotel — 9620 Airport Blvd, Los Angeles, CA, United States The Westin Los Angeles Airport — 5400 W Century Blvd, Los Angeles, CA |
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Similar companies nearby DoubleTree by Hilton Hotel LAX - El Segundo — 1985 E Grand Ave, El Segundo, CA Hyatt Regency Los Angeles Intl Airp — 6225 W Century Blvd, Los Angeles, CA, United States Aloft El Segundo - Los Angeles Airport — 475 N Pacific Coast Hwy, El Segundo, CA Courtesy Hotels Group — 642 W Manchester Blvd, Inglewood, CA |
Courtyard by Marriott Los Angeles LAX/Century Boulevard reviews
14The room with the sink in the sleeping area is annoying, and no privacy. You also have to come out of the bathroom to wash your hands. If other people are sleeping, it's a disturbance to use.
The rooms spacious, but not very clean. The fridge was not very cold at all, it felt like a cooler.
The staff are truly awful, rude, condescending and just unpleasant. I stay at Marriotts all over, but the staff at this location are SO RUDE. It wasn't just one person. I was here for three days and every day, morning and evening, all the front desk workers are the most unpleasant people I've ever encountered in my life. They act as though helping someone is purgatory every single time. God forbid you have a question, because they treat you like you're utter trash.
Overall, a great hotel. Transportation to and from the airport is easy. The downside, if you are a Marriott Bonvoy member, avoid this hotel. I have had to call the platinum desk more than 3 times to report missing stays at this hotel. One night, two night, and three night stays never showing up on my account. I am aware they have 10 business days to process the stay. Even after 10 business days, nothing on my account. If you stay here, watch your bonvoy account. I have called the hotel to remedy the situation and they do not resolve it. I have stayed at countless Marriott properties near LAX. This is the only property who fails to credit your nights stayed and Marriott bonvoy points.
One of the worst hotel, there is not kettle provided and the only coffee / hot water machine is cover with coffee inside. People in here doea not care how well they do their job
Decent enough Courtyard Marriott. Nothing complex, no frills, just a solid, clean and relaxing Courtyard Marriott. Bistro food can be ordered, local restaurants do have delivery options and the gym is quality with dumbbells and cardio machines.
Great location friendly staff and its reasonably priced with large standard rooms. I never knew you could stay in a hotel for daytime hours. Glad I picked this hotel!
Staff was friendly, room was clean and ready to go. Mattress reminded me of my backpacking trips and sleeping on a thin strip of foam padding - pretty darn hard. I did like the web enabled TV - I was able to log in to my Netflix account and pick up on the show I was watching earlier in the day.
Clean rooms, friendly staff. Mask rules were not well enforced. If they aren’t optional guests who refuse to wear them should have their stays terminated.
Not a good experience! Parking charges of $40 dollars per night! Terrible wifi, works 5 minutes then it gets interrupted. Rooms are poorly designed, with the handwash sink almost in the middle of the room, between the two beds! If you are accompanied, you have to watch and listen all of your room mate moves!
Quiet, soundproof rooms very close to the airport. Seemed a little understaffed for a Friday night but those on duty were quite helpful.
The convenience of being seven minutes from the airport is great especially if you have to catch an early morning flight and not want to fight the morning LA traffic. The rooms are decent and staff were friendly. No valet and you have to park your car out in the parking lot which doesn't have good lighting.
Reserved one night layover to Mexico. Hotel shuttle passed us TWO times when we arrived at a/p. Another shuttle driver took pity on us when we were there and took us to this hotel. She told us this hotel and drivers were notorious for not stopping. Hotel desk clerk said "needed to do something. " He sure does, like answer the phone and coordinate with his shuttle drivers. Otherwise you just phone and get a recorded message. Place was pretty deserted so wouldn't have taken much effort to do that. Room missing bathroom cups for water. They don't care about service. Stay at another place.
I was tired, stressed and frustrated that I couldn't find the hotel. Finally found it and I have to say it's a nice place to stay and park your car before flying. Eric at the front desk turned it around with his kindness, and patience. I know he must have to deal with a lot in his job, but he went out of his way to help and I so appreciate it.
Mold in vents above shower! Not only was there mold in one room, but they showed me 2 more rooms and they had the same problem. These vents look like they have not been touched or cleaned since the building was built. Very dirty and moldy. Would never stay at this hotel again. I was also told I was going to get a call from the manager, but here we are 2 days later and I still have not received a call. This was not ideal to deal with as I was trying to go to bed. I had to go to a different hotel to try to find a room late at night. Very disappointed!