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Craftsman Collision USA, Long Beach CA

Address 3250 E Airport Way, Long Beach, CA
Phone (562) 426-2639
Hours
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-5:00pm
Website www.craftsmancollisionusa.com
Categories Auto Body Shop, Auto Repair Shop
Rating 5 14 reviews
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Craftsman Collision USA reviews

14
Sort by: date highest rated lowest rated most helpful
Alex
September 16, 2023 1:11 pm

Excellent repair shop. Great service from the technicians who worked on my 2023 Santa Fe and Claudia kept in touch throughout the process with updates. I highly recommend this place.

Joe
September 14, 2023 1:58 am

Repaired my Subaru Outback in their collision shop and did an excellent, timely job with great communication on the status as they went through the process.

Rory
September 13, 2023 12:12 am

Very professional, very thorough with repairs, the personnel work diligently
to repair the vehicle in a timely manner, and overall is a recommended place to take your vehicle in the unfortunate event that you have an accident.

pretty
September 12, 2023 2:44 pm

Clay and the lady at the front desk Angie were great! Everything was a breeze from start to finish. Thanks again

August
September 09, 2023 8:13 pm

Great service, always very accommodating and friendly. Since discovering Craftsman Collision years ago I've had only one instance where I didn't bring my vehicle to them and it wasn't by choice. This is the only repair shop I would choose to bring my vehicle to, truly a grade above any other I have had experience with! Would recommend gladly and whole heartedly to anyone!

Maryanne
September 05, 2023 7:58 pm

Jason and Angie were great! Jason explained everything, and both kept me apprised of the progress. My perfectly repaired car was returned on time and cleaner than when I brought it in. This is the third time my family has used Craftsman Collision. They do an excellent job.

Lauren
September 02, 2023 8:47 am

Wow- what an amazing experience. As a woman, I’m always a bit uncomfortable going into car shops, but I eventually force myself into one and get it over with. Never again!

I did an estimate request to a bunch of shops through Yelp and Mel had an estimate and time frame to me within minutes! Throughout the whole process, Mel was amazingly helpful, communicative, and professional.
Angie was very kind, welcoming, and helpful throughout the process as well!
One last shout out to the shop manager, who was extremely professional and got the car done a day early for less than I had been quoted!

I am extremely happy with our experience thanks to these lovely people and you will be too.

robert
August 30, 2023 9:14 pm

It’s rare that communication is valued the way craftsman collision, values, communicating with its client base.

Because of constant updates, my Repair was flawless and completely filled my expectations.

Just a personal note Claudia was spectacular.

Steve
August 28, 2023 3:24 pm

Thanks you for your professional advisor Jason Mariett. His continuous text messages updating my repair status relived anxiety and evoked confidence that repairs were occurring. Highly recommend Craftsman Collision to anyone. Car looks new!

taken_hunter614
August 27, 2023 3:53 pm

Great service and quality work. Was an overall great experience with good communication along the way. My car got back to me in great condition. Would definitely recommend Craftsman Collision USA.

Penny
August 26, 2023 8:08 am

My family and I have used Craftsman Collision several times. Each time we have had a positive experience. They are friendly, professional and very detailed. Highly recommend this business.

Jodi
August 24, 2023 11:01 pm

I can not say enough about the quality of the workmanship and staff communication I received. It was exceptional in every way. They detailed the repairs with photos and a detailed estimate. They communicated on a regular basis and my car was completed as promised. My 2019 Kia Optima color was matched perfectly. I would not hesitate to refer my family and friends to Craftsman Collision if they find themselves in need of collision repairs. They took the stress out of the process!

Adabel
August 22, 2023 8:31 am

This is been an amazing experience with Craftsman Collision! They made it very easy. Angie was super helpful and communicated with me throughout the whole process. They did an amazing job with my car and were so friendly. Definitely recommend to anyone!

Jan
August 21, 2023 5:22 pm

I highly recommend Craftsman Collision. They repaired my car after the catalytic converter was stolen. They took my car when no other shop would. They were professional, kept me informed the entire time and didn’t waste my time. Angie was exceptionally nice and understanding. Thank you to everyone at Craftsman Collision!

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