Best Credit Union California: reviews, page 5

I appreciate Jenn so much for helping me. I was nervous about getting a slip for my direct deposit for work, I couldn't even say my account...

This review is specific to the home lending department of SDCCU, not necessarily any branch location. Shockingly bad customer service and...

Locked door before 5pm Would not allow my disabled friend to enter. Bank Credit Union after the door has been locked. Ridiculous policy!

Non existent customer service. They blame the long delays in reaching a customer service agent on COVID 19 (shame on you) ; when in fact the merger...

I've asked again and again for overdraft protection and for my card to be declined if overdrawn. And I've been lied to again and again that...

There is always only one or two tellers. They also need to make sure follow cdc guidelines because there was 15 people inside and not 6ft apart...

It's not a credit union for everyone. They wouldn't accept my credit union card from LADWP.

Cynthia natal was super helpful! Also very patient with the transfer I was trying to do, she walked me through everything and provided different...

Went on Christmas Eve to deposit money into the atm (guilty of late Xmas shopping), only to have the atm take my money, kick out a receipt with a technical...

Christopher at the teller window did a great job with my issue today. He took ownership of it, gave me advice on how to mitigate it in the future and...

I find it very unsettling when I have money transactions here, because
the tellers are incompetent!

Celeste Lopez has been the most helpful representative. She has the brightest smile and answered all of my questions. Excellent customer service...

Extremely Disappointing Experience with Sacramento Credit Union Bank I recently had an incredibly frustrating and unsatisfactory experience with...

They never answer the phone for anything. They close at 5pm and I’ve been on hold since 4: 25

This company is stupid. They are very unethical. They don't offer a sound payment plan.

Rude employees, horrible services. I went in there the other day and the lady at the front desk was awful to me. I prefer doing my business in person...

I’ve heard great things about Patelco but I have tried to open an account for 2 months. The lady her name is Karen Lewis was very nice, but for some...

Only open to Rand employees… not even bank members. The sister branch they suggested which I already went to and is not convenient doesn’t have a functioning...

Had all the docs needed to open a business account, banker said we were good to go, and at the end was turned away. Chase opened up my bank account no problem...

High atm fees even though they say co op. Might change banks after promised ALL ATM fees returned and no interest on credit card, which is not true.