Crown City Tire & Auto Repair, Pasadena CA

Fantastic work done by the staff at Crown City in Pasadena. Replaced the rear shocks on my car and it's a huge difference. Highly recommend!

Both the establishment and staff are up to par. They took care of my vehicle needs. The staff was professional, courteous, and explained the issues clearly. Overall, a great business for most car needs. Thank you.

The service at Crown City has always been superb, but it's hard to believe it could get even better! The current ownership's Costumer Service goes over and beyond standard expectations.

Crown city tire is a pleasure to do business with. Their staff are very knowledgeable and accommodating. The whole experience was great!

Everyone from the receptionists, to the driver that picked me up for my service was so friendly! They were able to repair a tire that Discount Tire wouldn’t even look at. I am definitely done with Discount Tire and am so pleased to take my business here now! They were awesome.

I truly can’t express enough how wonderful the entire staff has been to me. They installed a leveling kit, mounted 35 inch tires, and aligned my Ford F-150. They did a beautiful job! This shop is owned by a local couple and they have obviously hand picked each employee with a tremendous amount of care. This shop provided me with the best customer service experience I’ve ever had. The mechanics, front desk clerks, and the lady that drove me home while I waited for my car to get done were all amazingly nice and personable.

If you live the SGV area, this should be your go to place.

I purchased a brake package, due to them promoting this excellent warranty. I started having an issue, called, and they stated everything was covered. Dropped off my vehicle, and received a call back estimating my bill to be VERY expensive. I asked about the warranty, and all of a sudden, it's not covered. Unacceptable! Never going back to these people that do not honor their word.

I LOVE this place! It’s super clean, like a hotel lobby in the waiting area and the staff are fantastic. I brought my car in late afternoon and they were super busy, but they stayed late and got it fixed so I wasn’t out of a car overnight. Highly recommend!

I took the car basically to have tires evaluated for wear. I needed an oil change as well. Although the company sent beautiful photos of all areas evaluated and the tires too, the did not provide a detailed quote for all the work. I walked out with a nice set of tires at a fair price, but a $200 bill for oil change, filter, and air filter - Usually I pay about $75 at a local shop. I think before giving the go-ahead for any work, a detailed price should have been sent for approval. (We talked on the phone about tire prices and I gave the ok for that).

Superior customer service and superior work on my pickup. The only local shop I trust to work on my truck.

The service was fast and friendly. The staff was very knowledgeable and offered different solutions to my car problem. Thank you so much

Everyone at Crown City is invested in their customers problem and well being. They also use their outside resources to solve problems. My 30 year old car was having problems passing smog test but Robert used his contacts at a smog station to help diagnose the problem and find a solution. I also have purchased many sets of tires from Crown City and am happy with their tire service.

This is the best garage I have ever had the pleasure of bringing my car to. Not only are the staff polite and helpful, they really know what they're talking about. On top of that, I trust them to not scam me. When I brought in my car to get a diagnostic, they were incredibly thorough and noticed a number of things on their way out, but that wouldn't need to be replaced immediately. I don't know much about cars, and they helped me understand what each thing meant and how imminent the problem was. When I decided to get my engine air filter replaced, they quoted me the accurate price for what the filter would cost. When I brought my car back in to get it done, the price had since dropped, and they not only told me that, but changed the amount they would charge me to reflect the lower price. I'm very happy with bringing my car in here and will continue to do so as long as I live in Pasadena.

Went here for an alignment on my 2017 Honda accord couple back in February and ended up needing a stud replacement. Shop stands by their good reputation and Robert is pleasant to work with. Great shop to have work done with.