Crown Gold Exchange, Palm Desert CA

Ricky is always courteous and knowledgeable. I have zero reservations about recommending this business to friends and family alike, it’s always a joy, whether it’s buying or selling.

Emery was a great help. She gave me exactly what I expected and was so kind and knowledgeable with each item I felt very comfortable and educated on everything. I highly recommend their service

Very helpful and personable. Explained how they figure out the gold. I was extremely satisfied.

Extremely knowledgeable staff, polite informative, felt very comfortable and happy with the sale. Thank you

Worst experience of my life dont waste your time with this business you will leave very upset… the guy didn’t know how to test anything and was very rude and terrible customer service… will be closed soon with people like that…

I couldn't have asked for an easier interaction. So professional, kind, and fair. I will definitely recommend crown gold exchange to everyone I know. Thank you!

As always, the business I do with Crown Gold Exchange is worry free and completed to what we agreed upon.

Do not sell your silver coins here. They don't take numismatic value into consideration.

I was blown away, by the service here! I had called several silver buyers before coming here, they where the most professional on the phone and followed up with exceptional service!
Thank you!

My experience at Gold Crown was wonderful
Such excellent service a good price for my gold & silver. I would never go anywhere else.

Terrible. We were not greeted. When we asked if they could sell us some silver, The guy there said, "I'm with a customer, sit over there. " The guy was NOT friendly or welcoming. We sat there for 10 minutes and then the guy said it would be another half hour and we could come back. We left. It was obvious our business was not wanted. They lost at least $2000.00 worth of our business. We'll NEVER be back.

Their process seems okay. Not sure about the integrity. They only pay 65% of Spot, and their Spot price didn't match what I looked up on my phone (it was lower by 2$ per gram). There are places that pay as much as 85%. If you're from PS then definitely go to the Jewelry Vault and Loan. If you're further east in the valley, it's worth it to make the trip! You will make your gas money and more back with the higher rates.

I highly recommend this business. It's a great place to bring your gold, silver, coins, broken gold jewelry and precious family heirlooms. I say this because Ricky, who assessed my items, was not only fair and straightforward with explaining how the process works to give one's valuables their proper value, but he was extremely knowledgeable about his field of expertise.
I truly came away with the proper dollar for dollar value of the items I chose to sell.
Thank you, Ricky, for your high stand of ethics and professionalism.
I will be back!
Painlessdrz

Ricky was very informative when it came to the differences on gold and it's value. Will use their services again, if so desired or needed!