Crumbl Cookies - Hastings Ranch, Pasadena CA

Best cookies around. Great as a gift and birthday dessert. Have had them delivered twice and always on time and no issues!

I like that they open one near me. I only had one in Duarte and traffic would be bad on Fridays, I’m so happy they have one near me. Now when I want to I can try their cookies. It sounds really good.

This place runs so efficiently! They are streamlined to move the line and get the orders quickly. My kids love the cookies and we have ordered for events also and they are always on time and delicious!

The best cookie that I have ever tasted in my life. It's more addicting then anything I have had in all my 29 years.

I like crumbl, I really do. I think it's a great treat for people you care about. I was just disappointed in this location. My friends and I ordered cookies for a friend of ours for her birthday. Delivery person didn't handle the cookies very well, and I don't blame the store for that because it wasn't a big deal. Either way, it's going to get eaten. Until, my friend found a hair in her cookie! I called the store and they placed me on hold after I explained to them the situation and asked if they could send her new ones. They told me if my friend could bring the cookies back, they will give her new ones. I've never heard of this! I'm not sure what they plan to do with those cookies, but why bring them back if they will just be trashed? I hope they'll be trashed. It is my friend's birthday. She has plans and no time to do this. It was something unexpected that we ordered for her. Wished they could have done better.

Delicious cookies! I love the changing menu each week, it gives you a chance to try something new.

Cookies were not bad. The lemon was more exciting than the chocolate chip. My daughter said the chocolate chip wasn’t really better than something we would make at home, but the lemon was pretty good and different than something we would usually have.the reason I only gave three stars is that I was a little put off that you order on a screen and not with a human. I am getting old and just appreciate good customer service. I think the least a company can do is take your order, but I guess that’s a personal preference thing. The employees were nice and polite, service was quick, I just think it’s good policy to serve your customers, so we probably won’t go back. I’d prefer a place that takes the time to help customers, but I do realize that’s a dying thing. In the mean time, I’ll take my business to places that still do.

I go to the CRUMBL in La Cañada because it’s the closest and they are so sweet, they are so polite, and the cookies…. Are as pretty as they can be. I haven’t had a bad experience at the location. They have an awesome staff there

These cookies are so amazing and well worth the price! The weekly flavors are awesome. No way to get tired of them when they’re always switching up their menu.

This location is amazing! Super friendly service and very fresh cookie! Shoutout to all the Crumbl employees there for being so spot on!

The fast-growing gourmet cookie franchise Crumbl has finally made its way to Pasadena! Came for their grand opening and the staff was super friendly plus ordering on the self-serve kiosk was easy and efficient. They serve a total of six cookie flavors that rotate each week. I got the Milk Chocolate Chip and the Peanut Butter Blossom both were decadent and served warm straight from the oven. I definitely will return to try other selections.

This is my favorite crumbl location. Every time I’ve been here the cookies are always fresh and flavorful.

Jensen was a really great host. Super friendly and made the experience memorable.