Crunch Fitness - Moreno Valley

Decent price. The girl up front is super friendly.
The assistant manager has a really nice personality. Both are nice.
The atmosphere is chill. The price is decent.
Not great but decent. Fair i guess.

I do not like how they do business here. They are very sketchy and do not obey contracts so be careful. I had originally bought a months worth of training sessions, however when I received the email the manager had selected 3 months, which was not what I verbally agreed to. I decided to not go through with the training sessions and as per the contract, I delivered a written notice, however it’s been over two weeks and I still haven’t received my money, not even a receipt of cancellation. They kept questioning why I want to end the trainings, but nowhere on the contract does it say I need an explanation to cancel. It says I am entailed to a refund. I was also given a free training session and used it, but when I went to cancel the manager said he was going to use the free training at the end of my sessions. He also said I would have to talk to some other trainer in order to cancel. I have talked to several people since then but still have not received confirmation, I also have not seen that manager since. Unfortunately I don’t recall his name but he had brown curly hair, and his name wasn’t even on the contract as the salesperson. Overall very sketchy business. They just want money and do not value their customers. They also harass you to buy their products. When I was walking out the door a trainer kept trying to get me to buy some supplements saying women need it, when I said I wasn’t interested he kept persisting and asking why. Very unprofessional salesmen and uncomfortable environment.

Great gym great staff best gym I been to so peaceful and empty get in get out get a good pump

I am here to visit family and got a card for 1 month free. When I mentioned that I was only going to be here for 2 weeks they said I couldn't use the card and then charged me $25 for two weeks, which is more than their regular monthly rate. I got ripped off

Guys.it's been years. Repair or replace, please. I would also like to see someone helping to put the equipment back. It's a shame others don't pick up after themselves. I guess they do overnight lockers too. 730 on a Sunday with 6 of us waiting.

I love this place! I came here at a very low point in my life and it totally uplifted my spirits and morale about life. It gave me a rejuvenated sense of hope and purpose. Also, opened my my eyes into believing and gaining confidence within myself. Relearned that through dedication, honesty and truth within myself that just about anything is possible if you're willing to commit and sacrifice certain things. Thank you CRUNCH FITNESS

The gym is kept clean and equipment is up to date however, it’s been multiple weekends where the employee comes in Late, and it’s been going on for a while now. It’s ridiculous the memberships aren’t free and this is unacceptable people have work to do and mornings are the only time we have to get a workout in. I hope the manager or whoever is in charge fixes this ongoing issue. This review was written Sunday 4/16 and it’s 7: 48 when the gym opens at 7 am.