CubeSmart Self Storage, Antioch CA

Tension and stress levels tend to elevate when having to move and I am so happy that this process went so smooth. In fact, it's time for me to move again and I am a return customer. The Manager and his Assistant are both so nice and helpful and they're honest and the place is pretty clean.

Best Local Cheap Storage Place in the Antioch Area, Monthly and discounted prices And comes with Storage Insurance!

Rented an outdoor space for my travel trailer. It was broken into numerous times during the last two years including stealing the propane tanks and damaging the entry doors and locks (4 subjects observed on security cameras two nights ago cutting new security fence and breaking into numerous trailers and RVs-which wasn’t discovered until the morning) Just an increase in rent every six months from business. We finally decided to store it elsewhere as every time we took the trailer out we found new damage.

The facility was nice. The prices were better and the manager that processed my application and rental space was super nice and friendly.

Trailer stored here had batteries stolen a couple of months ago. Recently the front pass through storage latch was pried open and stuff was missing. Talked to a guy who had a class C there who had his catalytic converter stolen and locks broken as well and he pointed out 4 other RV's nearby that also had locks damaged and obvious break ins. Some windows in RV's are broken.

Your trailer will not be secure in this facility so either keep it very empty and deal with the damage or find another storage facility.

Edit: I contacted the front office who indicated this was a long running problem, and that the regional office knows the fence is completely inadequate and they seem ok with the level of breaking and damage to customer RVs. I very strongly encourage anyone considering storing anything here to strongly reconsider. They’re prices are not worth the trouble unless your storing a flat bed trailer.

I arrived at around 8: 30am to pick up an item I was selling, and first problem was the access gate was wide open for anyone to come in and out. It never closed the entire time I was there. Then I continued to my building. After multiple attempts, the doors would not let me access my unit. I could hear the door clicking to let me in, but they wouldn't open. Tried the other door and same thing. Called the office but there was nobody in until 9: 30, and no emergency number to call for assistance.

When the manager called me back, and I expressed my frustration about losing a big sale, and there being a major issue with the access doors, he simply responded with "uh huh" and "yep. " He offered no reassurance that he would look into what was wrong, no apology, nothing. He just said "I can see that it granted you access so I don't see any issue with that, and you are not supposed to sell items out of your unit"

. The issue is the doors wouldn't open. And I'm picking up an item to sell to a customer waiting at my house to purchase it. I can sell anything of mine if I want.

Bottom line is, if you want security, or peace of mind and stress free storage and acceptable customer service.this is NOT the place.

Really friendly and helpful staff, and the facility is clean and secure! Highly recommended!

They go up on their rent to much. Every year even if u have an storage without electricity or climate control.

Great place, great rates, friendly service from staff. They were there when we needed them! Thank you!

Best place and god service friendly people
They help on anything you need. If I need storage I will come back to them again. Thank you for all the help you guys doing for me guys

This is a clean well run facility. The staff is friendly and efficient. I had a space there for 15 months while I was between houses. When I first rented my paperwork, keys and access code were ready and waiting for me when I showed up.

No problems at all. Highly recommend. Thank you Peter!

Two deep cycle batteries stolen from my travel trailer while in a covered storage area. Reported to the front office and while standing in the office noticed through the normal office security video cycling on a large screen that there was a camera pointed directly at the front of my travel trailer. Pointed it out to both office personnel, who stated they would review the footage. Never heard from them again.
CubeSmart was happy to raise my fees and "could" not prorate my monthly fee once I vacated the space.