Culligan Water of Escondido, CA

Carter and Max were very professional and efficient during my home system installation. Will recommend it to family and friends.

My experience has been terrible with Culligan. They installed it incorrectly, had to come back and fix it. Then when I asked about payments over the phone, the woman tells me they don't take payments over the phone. I have to use the website. She links me to the website via email, and I'm bombarded where BUY CULLIGAN NOW and I can't find where I actually go to pay for my account. I call over and over, over the course of weeks. It's constantly voice-mail. So I get frustrated and I texted them today. Guess what? I get a reply from a woman telling me I CAN pay over the phone. She links me something while I'm at work to some portal to pay online. Then calls me. She's short tempered and annoyed to even be on the phone with me AFTER I informed him I'm literally in the middle of work. She's still talking and has to get her point across to me. I'm going with a different company, this has been a train wreck.

Jessie (always pleasant to talk to) dispatched Carter the same day I called to troubleshoot my water dispenser. Carter provided me with options. He addressed my concerns about maintaining the functionality of my other plumbed appliances in replacing the dispenser with a newer model. A few days later my water dispenser was replaced with the latest model.

Drew was an excellent technician. Also, other pervious technician provided very good help.

Thank you, Isaiah, for walking me thru the steps to get my softener system back online after out GFI had tripped.

Tech Foster was very friendly and went straight to installing the water softener and purifier. He took his time to ensure that it was done right, you dont see that now a days, usually everyone is in a rush. But he made sure that it would work like it should. Thank you for you hard work.

Very Happy with product, pricing and ability for financing. Love the product and soft water is awesome and would recommend to all. Easy to work with and professional. My only slight mention. Improvement for the installation of pvc. Not straight which looks better than crooked pcv runs. Everyone I have shown also point this out, so does make a difference. Can't see how well something is running, but can see the astethics of everything. Easy fix to install couple more brackets myself and not a big deal. Only a mention to improve slight issue.

My technician Carter was great - fixed the problem with the unit and was very friendly and professional.

We have lived in our home for 15 plus years. Gone through multiple kitchen faucets due to the hard water. From start to finish the Culligan Escondido team did a great job. Highly recommend this company and wished we had done it sooner!

The delivery person is always polite and efficient when replacing my PTE tank each month. I like the delivery date on the bill as well so I can move my car over to make it easier for the technician. If there ever is a problem, the office usually sends someone out the next day. The Escondido office and technicians are awesome!

Great customer service, Drew came by to help service our systems. He was efficient, speedy and very friendly. Highly recommended.

I am genuinely happy with Foster, who replaced my water pressure regulator yesterday. He is a great technician, friendly and professional. He cut and soldered the pipe to fit the settings of the new regulator and changed its orientation for ease of any future work. He also showed me how to adjust the regulator and monitor water pressure on my own. This morning, Wanda called me for follow-up. She explained the lead-free nature of the regulator in response to my question. I am very happy with the work of Culligan employees.

We couldn’t be happier with Culligan’s service! They do a great job taking care of our water softener at our cabin and are always super responsive if we have questions or need anything!

We needed our aqua clear filters changed and received a mail notice offering 10% to swap the filters out. Carter was a great service tech, he showed up inside the service window and performed the maintenance within 10 mins. He explain to me the TDS levels he was checking for an answered any addition questions I had during the service. He also check our downstairs unit to ensure all our filter components we up to date on the maintenance cycle. Great service and great product for our soft water system.

Great tasting water and great service!
Carter, the technician that came to my house to change my under the sink water filter looked neat and professional. He had a great attitude and answered all my questions. He finished in no time at all. I am quite happy that I don't need to buy bottled water anymore! Great job!