CVS, San Diego CA

Lines are ridiculous. Employees are rude.
NO ONE around to help. Only one person in the entire store working and she’s at the checkout line.
I had to wait ten minutes for her to help me at photo center only for her to tell me that the passport photo card machine is broken

Lupi does a great job. She greets customers as soon as they walk in. She's always super friendly and helpful. I always enjoy seeing Lupi when I shop at CVS. She's great. Thank you, Deb

Store is closed even during posted business hours. Don't waste your time here and visit a different location:)

This CVS is not very efficient. The self check out does not work well. I had a coupon from the same store that was printed 2 days ago and the kiosk was not able to pick up. So I had to wait for the Cashier and it was manually entered.

Came in around 12 for a birth control prescription but the pharmacist was about to go to lunch so this white woman at the pharmacy desk told me to come back 45 min later. Came back and he said he doesn’t prescribe birth control. Maybe people who work there should know that?

This is the worst pharmacy I’ve ever been too. Prescriptions not ready on time with no explanation, no communication even though I’m signed up for all the texts and emails. Being told I need to use the self check out instead of having the staff ring me up for my purchases. Getting attitude from one specific older women cashier. I now go to a pharmacy farther away from my house in order to avoid this store.

Haven't used the pharmacy here, which seems to be the biggest point of ire.

Standard CVS and products: manned register always seems to be understaffed and slow moving, which is a pain if you need to buy something that the self checkout won't let you (like alcohol).

Store always seems understocked too, not uncommon to see completely empty shelves.

The only walkable convenience store for people in this area, so we're stuck with it I guess.

Get this people more staff or give your current staff a raise. It's unfair they're doing the work of four people because CVS won't improve hiring incentives. It puts a disgusting taste in my mouth that you're abusing your current staff without doing your best to find replacements.

I went to this CVS to pick up a prescription. Went to the pharmacy to pick it up, and the pharmacist asked me about insurance. I told her I hadn't switched over my insurance to San Diego when I moved from LA. She and the other pharmacists literally spent over 30 minutes on the phone with insurance to set everything up and help me get a discount. After everything was completed, my costs ended up being $0.

I have never experienced this level of customer service in my life, and I definitely didn't expect it from a CVS. Very grateful for Lindsey, August and the entire group that helped out. That made my day.

My Dentist wrote me a prescription and was told they don't take prescriptions. What is a pharmacy that doesn't take prescriptions?

Tiffany Pham is the best pharmacist in town! She is extremely knowledgeable in all the medications I needed.

I asked to purchase an item. Manager said that unless it was alcohol I had to use self check. I come to CVS for convenience, not economy shopping. Why don’t you have cashiers?

I hate this CVS. Every time I go, it’s closed early. It says online that it’s closed at 11pm tonight and at 10: 01pm I was told I needed to check out because they were closed. I’ve gone at 9pm before and they were closed when they were supposed to be open. Their selection of products is really slim, but I often go there because it’s so close to where I live. I’m so frustrated. I’m going to drive to a store from now on because it’s really absurd. Don’t bother going here, it’ll just waste your time.

The pharmacy staff at 8915 Towne Centre Dr, San Diego, CA 92122 are very rude and insulting, especially the pharmacy tech called James. Since I live close by, I went to pick up my prescription there for the first time. I was standing in line behind the line 6 ft.from the person in front of me minding my own business, and for no reason, James, the pharmacy tech yells at me to move behind the line even though I was already behind it. After it was my turn, he told me my medication would be ready in 20 min. I was roaming around the pharmacy when I heard my name from the speakers. I went to the window as the other Pharmacy lady (Mee was her name) was ready to hand me the medication and charge me for it; he again extends his arm, pointing out rudely, yelling at me to wait in the back of the line again. He said so rudely that even the pharmacy lady looked at him as if what is wrong with him. There are many ways of delivering the same message with different tones. It is the way he yelled, and stared into my eyes as if he was looking for a reason to fight with me. I work in the health industry myself and work with patients, nurses and doctors all the time. This behavior is unacceptable. I have called the CVS customer relations line, and I hope they would do something about this. Other reviews about the pharmacy staff are correct.

Went here for getting my passport photo taken. The lighting was bad and the picture they took was blurry and tilted. Very rude and unprofessional service.

Went to get my photos for Mexican visa. Inspite of giving exact dimensions, they screwed up the size. Very unprofessional

It's convenient and the employees are great, but the hours posted in the window and on maps are entirely meaningless. I'm posting this 45 min before "closing" and this is far from the first time I've been here about an hour before closing is supposed to happen and been greeted by a locked door. I'm also far from the only person being greeted by a locked door, based on the two other cars that have parked for people to try to enter just while I've been typing this.