CVS, Pleasanton CA

As a transgender person, I've had good experiences getting my HRT here. It's so much easier than at the Santa Rita Walgreens where they lie about having called my doctor. They treat me like an actual human at this CVS.

Pharmacy closes for lunch supposed to open back at 2pm. It is now 2: 25pm 5 people in line b4 me and we are waiting for it to open.

Extremely slow staff! The lady at drive-through pharmacy lacks basic training and common sense. I spent 45 minutes for covid testing given I already uploaded insurance through online appt.

I did a few times covid test before for travel and this time with minute-clinic of CVS in pleasantant was worse experience. I did my test on Mar 30 afternoon, no result until Apr 1. I kept calling for my result and all operators just asked you to wait and said they have 1-2 days window, until Apr 2 mid night, you just wait. The status keeps saying mismatch name which seems was their operation errors, lousy handlings on patients tests and just waste your time. People relies on the test to do traveling and they just don’t care or try anything to help. I will not recommend anyone to do Covid test in minute-clinic of CVS pharmacy. Don’t risk your travel because of such irresponsible staff in such organization.