CVS, Yorba Linda CA
| Address | 18080 Imperial Hwy., Yorba Linda, CA |
| Phone | (714) 961-1054 |
| Hours | 7:00am-10:00pm |
| Website | cvs.com |
| Categories | Drug Store, Beauty Supply Store, Beer Store, Convenience Store, Cosmetics Store |
| Rating | 2.8 4 reviews |
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Similar companies nearby Walgreens — 191 Yorba Linda Blvd, Placentia, CA, United States |
Drug Store CVS reviews
4 Pharmacy really dropped the ball today. My wife just had a root canal and need her prescription of antibiotics and painkillers. We waited 1hr and got lunch for the order to be processed. After lunch we checked with the CVS pharmacy and we weren't in the system, no orders or anything. We called our dentist asking if they sent the order, the address was correct and everything. So they sent it in again.
After 1hr and 20min (yup I kept track of time)
we asked them again and still no prescription and her name wasn't in the system. So I called the Dentist again for a 3rd attempt because my wife was starting to feel pain again. It wasn't until I brought my phone with the Dentist on it and said that they should print up our prescription and the man said the same thing. "No you're not in our system, I have nothing" and the Dentist confirmed their E-mail, number and location confirming that they sent the prescription 3hrs ago. After I said "it feels like we're getting the run-around" another pharmacist comes up and slightly annoyed and angry (understandably so) says "they're right here, their order will be ready in 7 minutes", I thanked her and apologized the the Dentist for CVS's incompetence. I donno if it was just that one employee but the other person knew what we were talking about. We got our stuff and left. Total time spent waiting was 3hrs dealing with some guy who couldn't find us and it took 2 minutes for the other employee to help us. I don't know about all y'all, this store is nice for its conveniences but the pharmacy sucks and I'm not the only one who complained about it.
Today I was 7 minutes late to pick up a prescription from the pharmacy and the pharmacist wouldn’t even take the 30 seconds that it’d have taken to give it to me. Don’t go here for prescriptions. Go elsewhere.
The Doctor was professional & nurse Vanessa was really terrific. She does an excellent job & made me feel entirely at ease through the vaccination.
I just started going to this CVS because the drive thru is so easy when they aren’t busy. My other CVS doesn’t have a drive thru. They were very good until their system shut down and couldn’t check out anyone. They shut and locked the doors. They said they would reopen in an hour. That was a lie. So I came to this pharmacy/store. No problem whatsoever. I’ve read the reviews. We’ll see what happens.