CVS, Sacramento CA

Love the same day picture service, the price discount offers, and the thoughtful associate who helped make Mother's Day a little more memorable.

Bad customer service and policys at this location. I was servicing the plaza for work and needed to use a bathroom and it was the nearest store to me. I asked where there restrooms were and one of the employees immediately shook his head and said go next door. It's a CVS what if someone had a emergency? I have a CVS close to where I live. I go in there all the time but I'm never going into any cvs ever again. I can find what I need elsewhere.

This CVS has, by far, the best staff anywhere. They are welcoming and always willing to help. They are ALL great representatives of CVS!

If I could give 0 stars I would. I went to this location to fill a prescription, and proceeded to leave the store. However I was followed by the District Manager Ryan Vaughn whom followed me to the front of the store to write down my license plate number. I asked him what he was doing & he accused me of stealing. This was the craziest experience I’ve ever had in my life, and quite frankly it was very disturbing. I was appalled and captured the entire encounter on video. He embarrassed me in front of a store full of people. When I asked if he was accusing me of stealing due to my racial background, a woman in the line said well I think you’re stealing because of your race. This was a very traumatic experience for me, and it was extremely humiliating. I asked him to check the cameras so he could indeed see that I had not taken anything, and he refused. He also refused to apologize. Ryan is not a nice person, and should not be managing stores if he is going to accuse people of crimes based on their race.

Friendly staff. However, They are doing business. I wanted to make a money order, and the cashier did not accept my card and asked for cash. There was an ATM machine inside the store that charged you more fees.

I love the greeting and help I get from this location and actually all the locations I visit. I am well taken care of when I enter their establishments. Thank you for being a blessing in my life!