CVS, Fresno CA

This pharmacy never has my prescriptions. Don't chose this pharmacy. Can even get anyone on the phone.

I had a great experience with the store manager Rogelio. As soon I walked in he greeted me and helped me with my items. I've been coming to this CVS for many years and never got service like this. Way to go Rogelio!

People need to drop off and come back for prescriptions not hold up the line for people whose prescriptions are ready! CVS employee's need to tell them move along come back we have other customer's! They text constantly prescriptions are ready but when you go to pick them up they leave you sitting in drive thu for 30mins or longer. They need to read reviews and surveys. The Walmart style of CVS horrible pharmacy and customer service. Incompetent and not enough staff to handle demands. The wait is hours long for prescriptions and they never answer the phone so you can ask before wasting gas to pick up a prescription that is not ready. Not recommending!

I spoke to a woman, on the phone, at the pharmacy this morning. She was not polite, or helpful.

Filthy.

Absolutely filthy in the “consultation” room. You provide medical care in here and it looks like this?

Also won’t accept the good RX coupon that has the CVS logo on it. For someone with no insurance and having to pay OOP for a vaccine those coupons are really important.

It’s 20$ at the health department, but $120 here. Really wish I could have waited for an available appointment there because this is price gouging.

Will say that the employees were nice.

Unprofessional careless manager. She told me she'd be able to make extra copies of thank you card I had previously before I went into the store then we couldn't get it done. Tried to do copies then the photo came out black & white by this time I been there for almost an hour n a half I also missed my post office visit to mail them. Why tell me that id be able to make copies of the specific thank you card the same way then when we see the system isn't letting me get the extra 4 I need after being there for an hour she says it's nothing she can do. Like no sorry for the inconvenience no sorry for saying she'd be able to it through the phone I told her how many I needed. I spoke with a regular employee at first then spoke to her through the phone letting her know the specifics of the order. Literally wasted my time. And the person above her apparently is out for 3-4 weeks. I already spent so much money this week in photos. I never saw her each time I had a good experience until she was there. Very unprofessional, very careless. IF YOU DON'T HAVE KNOWLEDGE OF THE STORE DON'T TELL A CUSTOMER SOMETHING YOU CAN DO THEN SWITCH IT UP!

I love the Pharmacy. Way better than the Kings Canyon and Peach store. I have not had one problem with my medication since I transfered to this pharmacy. My only issue is one of the store employees seems to be always watching and approaching me when I enter. I feel very uncomfortable and rill talk with the manager. Other than that I like this store. If the problem is not fixed with the employee, I will transfer my prescription from this store.

HORRIBLE CUSTOMER SERVICE. No was was around to help us find an item. The app said in stock but we could not find it so we asked the cashier and she said if you look and you see it we have it if you don’t see it we don’t have it. She refused to give us an aisle or area she Just kept saying if you don’t see it we don’t have it. Meanwhile the manager was just playing on her phone without a care in the world. These employees are ghetto.

I used to visit this store several times a month.
The pharmacist at this location seems to think he's an MD refuses to fill some of my prescriptions and gives his opinion, contrary to the physician's.
I had to switch to another pharmacy to get my medications. He actually told me to go to another pharmacy if I wanted my RX filled as prescribed.

This CVS is very friendly. I get my prescriptions here as well as my vaccines which makes it so easy. The staff is always very friendly and work very hard. I always get a hello when I walk in.

Despite having full coverage insurance cvs refuses selling covid tests unless you HAVE RX whatever. Why do you care if you are getting your money. The guy knew I was tested positive and he still invited me to the store to buy over the counter test, I have tested positive so you should not invite infected people to the store. Cvs can easily become a cheap liquor store, that's the only thing they are good for.

WORSE Pharmacy ever get there to get my son’s medication just got out of surgery and they said they can’t until after 2 becase computers lock for lunch they really need to have different shifts to cover doesn’t make sense they close for lunch!
The Punjabi lady could’ve been more sympathetic when she speaks definitely switching over to Walgreens or Target! Their like robots there no communication reminder YOU all have jobs because of US consumers!

This is one place that I wouldn't mind if they went out of business. With an incredibly rude staff that acts like you're ruining their day by showing up to their store. I placed an online order to pick up an item in store and when I got there they didn't know what I was there to pick up they even went so far as to say that I was in the wrong store even laughing at me the whole time. Well they're right about one thing. I was in the wrong store because with that kind treatment I have no intention of doing business with that location ever again. This place gets a 1 star review I just wish I could give them zero stars. Just one more thing they need to change their hours online because it said they close at 10: 00 but when I got there they said they close at 9: 00 and they have the audacity to talk down to me they're the ones that made the mistake not me!