CVS, Fremont CA

Slower than average service, but its a clean store and open 24 hours. I went around 7pm, so maybe going later would be better.

Very disappointing whole section of antacid pepcid was empty. Had to buy chewable one which doesn't work like the regular one.

OMG I should have read other reviews before letting my parent pick CVS Fremont. Never order prescription to this pharmacy. My dad’s medication was send to this pharmacy when he had stroke and after I picked him from emergency, I went to pick up his medication and lady I am drop off window was so rude. She did not help me and said they don’t verify insurance after hours. Prescription was send in the morning. I have never heard this before from a pharmacy. I paid $300 and got his medication. What if my Mom had gone to pick medication, she would have not have the gotten medication for dad who just got out of emergency. Transferred his pharmacy and Walgreens was so helpful and they even verified his insurance before I went to pick his other medications. Pickup window ladies are nice. But drop off window ladies are very rude and unhelpful. I was so affair of all other patient whose prescription is send here. I work in a dental office and will make sure I never send my patient prescription here. Medication is important and pharmacy need to understand that and train their staff.

Please do not order you medications there. Customer service is a nightmare and no one will apologize to you for mistakes they made. For example messing up the dosage.

The line at the Pharmacy is ridiculous and long. The line goes out into the aisles. When you call the Pharmacy, no one answers the phone.
Also when you're shopping there, there's no shopping carts. I asked an employee where their carts are, she just shrugged her shoulders at me. I said how are we supposed to shop and purchase water, carry it on our shoulders?

Severely understaffed, if you're picking up a prescription bring a chair - it's going to be 30-40 minutes at least.

We are a dental office, and call in prescriptions to our patients, I think they need to check their phones because we will be on hold for 20-30 minutes and will answer and say hello twice and will reply and they will hang up the phone. We called several times and keep doing it repeatedly.

Had to wait >1 hour to get an simple off-the-shelf prescription when I called 2 hrs ahead of time and was told it will be ready in 40 min

BEVERLY IS THE MOST INCREDIBLE KIND WOMAN EVER!
She joked with my boyfriend and I at the checkout line. Made us feel welcomed and was absolutely delightful to talk to. She made our visit wonderful. She deserves a raise.:)

This place is a joke. If you can find a different place to get your prescriptions. Waiting time is ridiculous. Staff tells you they will call when meds are ready for pick up and they never do. Long waiting in the pharmacy and shop area as well.

They carried my "It's 3am, I just got off a flight from Louisiana with my cat and need supplies for her" list. It was quick and easy o find everything that we needed for her and us. Quick to check out and get to our housing. Even asked if we had everything we might have needed for her, and I really appreciated that.

Miss Lola has the best customer service I have ever dealt with every time I go to cvs in the hub she knows my name she always takes the best care of all my needs I would like to say thank you for all the great personal customer experience

This place is a nightmare especially the pharmacy bad service. Transferring all my prescriptions to another pharmacy this is all I can take from this CVS. Don't go to this place.

- Loooooooog lines for pharmacy because they have only one pharmacist 24hrs!
- Understaffed
- Poor staff are still helpful though, with overwhelming number of frustrated customers waiting in line for half hour!

Rude Pharmacy staff during phone-call. Doesn't want to call the other pharmacy location to transcribe the prescription bc she was lazy and asking me why I didn't call. Told me she can't do anything further and hung up. The wait line for pick up is ridiculous, usually wait about 30-45mins. Don't use this pharmacy if your in a rush.

Worst experience, they lost the prescription 3 times, and each time I spoke with a staff members or pharmacists I got a difference response. When I finally received my medication it was incorrect. Will not be going back here.

Always crowded. Always store not well kept. You always walk in to an empty space or a space full of not so useful stuff. Consistently finding stuff within one month of expiry on shelf. Some packages are damaged and are still on shelf (band aids, waist bands etc). Store could use some good structuring. Pharmacy always over crowded. But people that work here are great. Nice to talk and always helpful

Prescriptions are not ready after 8 hours, that to it is just an eye drop, not sure if the day is really busy or it's just a very small low priority business for them
Will change to Walgreens store or some other CVS store for sure for prescription, wasted almost 30 minutes for 1 eye drop

Very disapointed, so i am couponist. Prices were not scanning as advertisement therefore the gentleman was gettin impatient since i was telling him that prices were not matching. If your a coupinist you should know that it takes more than once transaction to get the best of deals. My brother was with me since he offered to take me and he purchased his own item and the cashier (looked like a manager) didnt want to give him him deal prices since he assumed we were same household. My brother even showed him his own cvs card, the cashier didnt seem to care and mentioned that the next time we were gonna do so many different transactions we needed to get in line again and again. Im sorry but i waited in line for other customers to pay i would expect other customers to wait as well. I dont see why i have to get all the way to the end of the line for every transaction. Thats defenetly the last time we visit CVS.

Always super chaotic. Can never find the meds the first time. They search the whole pile then ask did you order today. Then check another pile. I am not great in organizing. But boy are they terrible.