CVS Pharmacy, Bakersfield CA

Went back multiple times and each time was told they will be ready in 30 min. Finally at 7pm (closing) they were ready. Just say you wont have them for a while, dont lie and try to rush. Under promise and over deliver!

Refused to deliver my pills because one of my medications could not be delivered. I knew exactly which one it was and they never bothered calling me to let me know. I told the pharmacist that it needed to be at my house by friday because I'm running out of pills. Despite this, I didn't get any notice that there was a delay until I called them on friday.

They claimed that the CVS caremark helpdesk could not give them an answer on which prescription could not be delivered. This is absurdly bad service on their part. I had to call someone last minute to pick up my prescriptions today, when I could've easily called them two days in advance to let them know there's been a problem. This is a massive inconvenience for me and poor excuse for patient services. I do not have a car, I can not drive, so how else do they expect me to get my pills?

Also they refused to accept a credit card over the phone. So that's wonderful when you don't have a car and have to expect someone else to pay for your meds and drop them off at your home. I had to rush out to my gas station and get cash so I can pay them back.

Overall, don't expect delivery from this horrible place. I can't believe that there is such poor delivery service in 2021, during the middle of an epidemic when people are trying to quarantine to keep themselves safe.

Will never go to another place they always get my meds right and go above and beyond to help me I have been at Walmart and Walgreens and it's just been problem after problem with both of them but not here they know me by name and get all the papers from my doctor's i need and fo through my insurance to get my meds approved so I don't have to pay for them. Best place ever