Cycle West Honda Suzuki GasGas, Petaluma CA

I love this place. They are always friendly and get the job done. If you are in a rush take a deep breath and relax. It might take some time but it will get done.

Brought my 2007 gsxr750 in for some break work and they went above and beyond with repairs and excellent recommendations for aftermarket pads to lower the price. I’ll definitely bring it back for future repairs I can’t do myself. Thanks guys!

I would love to support this place, and have supported it since I’ve owned my dirt bike, with service and part pickups. However, I’ve been spoken to rudely multiple times over the phone, and hung up on mid-conversation for seemingly no reason whatsoever. Every time I’ve been inside the store, they’re the nicest people, so I’m not sure where their shortness on the phone is related to, but it’s sounded like the same person a few times now. I would really like to give a good review but this happening multiple times makes no sense.

I bought my 2018 gsxr1000r at this place, from the owner! They had exactly what I wanted in stock! I had been to 15 other places at least and they all had excuses but no bikes! I later wanted a new gsxr750 they had it in stock and hauled it Reno for pick up! I will only buy another bike here- first class place! Thank you Mardge!

Received real bad service from them many years ago. Thought I'd give them another chance, just purchasing a gasket. Removed part from my motorcycle, only to find I had to make another trip back as it was the wrong part. Somebody "labeled it wrong". Too bad, it's just down the street from my place of work. I'm sure there are many good things others can say about them.

Amazing cool bikes and food parts house. Been in Petaluma since I was a child. I wouldn't go anywhere else.

I was on a recent trip through northern California and toasted a rear tire. My VFR has the unusual sized 170 rear tire but luckily CW had one in stock.they got me in and out of the shop in less than an hour. Great little shop. A lifesaver on my trip.

Great family owned dealership. They can be forgetful sometimes but I've always had a positive experience. Jesse is a great tech. They won't encourage meaningless sales.

Went there to buy a Honda Grom they had multiple in stock and I left there with one completely happy great staff very helpful.

In the store is great, and friendly. I'm the phone not so much. I waited for a half hour and no one