D-1 Auto Body - Tesla Certified Body Shop, Los Angeles CA

I recommend them, good job on your car, good job at D-1 Auto Body good job, thank you for everything, I recommend

"Absolute Nightmare: D-1 Auto Body- Tesla Certified Body shop - Masters of Deception and Incompetence"
I recently had the unfortunate experience of dealing with D-1 Auto Body- Tesla Certified Body shop, and I can confidently say that it was the worst decision I've ever made regarding my vehicle. If you value honesty, competence, and timely service, steer clear of this unscrupulous establishment.
My ordeal began when I entrusted D-1 Auto Body with the replacement of my windshield. To my dismay, it turns out that their definition of replacement is simply telling the customer it's done, while in reality, they hadn't touched it. The level of deception is staggering, and it's clear that integrity is a foreign concept at this establishment.
The incompetence displayed by D-1 Auto Body reached new heights when I discovered the sorry state of my car's exterior. The bumper alignment was so off that it seemed like they were attempting avant-garde auto art rather than a basic repair. To add insult to injury, spare screws were scattered inside my car, a testament to their inability to complete a job without leaving a trail of negligence behind.
As if the improperly aligned bumper and random screws weren't enough, they managed to butcher the installation of my spoiler. It was a lopsided disaster, and it boggles the mind how a supposedly professional autobody shop could fail so spectacularly at a basic task.
To top off this automotive nightmare, D-1 Auto Body had the audacity to inform me that my car was ready, a full two weeks past their original estimate. Excited to put this ordeal behind me, I discovered upon inspection that they hadn't even completed painting one crucial piece. The sheer disregard for my time and the inability to adhere to their own timelines is beyond infuriating.
The entire experience with D-1 Auto Body has been a lesson in frustration, deceit, and unprofessionalism. Save yourself the headache and avoid this place at all costs. This autobody shop is a breeding ground for deception and incompetence, and it's clear they have no regard for their customers or their vehicles. Look elsewhere for an auto body shop that actually values honesty, competence, and customer satisfaction.

I recently had my Tesla Model Y repaired at D1 Auto Body after a break-in left my back window smashed. From the moment I contacted them, their professionalism and empathy were evident. As a Tesla Certified repair facility, their expertise in handling Tesla vehicles reassured me.

Throughout the repair, D1 Auto Body provided clear communication, keeping me informed of progress and completion times. When I got my Model Y back, the repair work was impeccable, exceeding my expectations. They even took the extra step to ensure the interior was clean and free of debris.

D1 Auto Body's exceptional service, Tesla certification, and attention to detail make them my go-to for auto body repairs. Highly recommended for Tesla owners seeking reliable and certified service! #TeslaCertified #D1AutoBody #TopNotchService

They got my baby car back! I just want to thank them. Its perfect. Took alittle while, but i wasnt worried. They always answered my questions on the progress. Ill be using them again if anything goes wrong with any more of our cars! Thanks d1

I fixed my Tesla at D-1 Auto Body and service was excellent! The way they communicate in detail was so nice. I recommend this place.

I had a fantastic experience at D-1 when I needed repairs for my Tesla. From start to finish, their service was exceptional.

The staff was knowledgeable and friendly, explaining the repair process in detail and providing a clear estimate. They also handled all the insurance paperwork, making the process hassle-free.

The quality of work was outstanding. My Tesla looked as good as new when I picked it up, and they even took the time to clean it inside and out.

What really stood out was their attention to detail and commitment to using genuine Tesla parts. I felt confident that my car was in the best hands possible.

I highly recommend D-1 to any Tesla owner in need of repairs. Their expertise and dedication to customer satisfaction make them a top-notch choice for auto body work.

My car had very little damage visible from outside. Broken fog light, and two parking sensors pushed in ¼ inches. Only reason I chose D1 is that the lady I spoke on the phone told me I'd get the car back once the inspection is done by the insurance company. She assured me that they’ll take off the bumper to inspect the damage and put the bumper back so I can drive it until insurance company authorize the repair.

I dropped the car off and left it for 3 days for inspection. I called to confirm, and the same lady told me inspection was completed and they found significant damages in the bumper. She also said they put the bumper back in place so I could drive it out.
I went that same day to pick up the car, a mechanic pull it out from their garage. I asked him how significant the damages were, and he said, they don’t take any parts off for inspection because no one pays for their labor to take it off and put it back in. He’s pretty sure it’s minor damage and everything should be ok inside the bumper.

There were few more calls between me and D1, and every time I call them, they’d tell me different stories. Their excuses were there are many clients with same cars and same names. I should’ve have taken my car to different shop, but I thought they won’t mess it up since it’s a minor damage. After insurance company authorized the repair and payment to the shop, I took it back for repair.

After 8 days, the repair was done and went to pick it up. Car came out, within few seconds I notice several parking sensors were not installed correctly. They were pushed in about 1/8 inch. I pushed the fog light with one finger, and it fell off. Also noticed excessive paint works, which I scrapped off with my fingernails. I complained right away, and they took the car back into their shop. I waited about 1 hour and the mechanic brought the car back. He said, he glued the bracket that holds fog light. I could tell it was not done correctly as I pushed a corner of the bumper, and it was softer than other side. I didn’t want to deal with them anymore, so I just brought it back. Came home, I notice few clips are missing from plastic panels.
Go somewhere else. I don’t know how this place is certified.

They did an amazing job on my car. They had take care of a few dents from a parking lot and some scratches. After they were done, the car looked like it had just come from a showroom.

I recommend the workshop, and I liked the work as the car turned out. And also attention. Very good job.

If you have a tesla I highly recommend! They got me out of two wrecks! The first accident I had about 16k worth of damage done to my model 3 they fixed it in 5 weeks! Sounds long but for tesla that’s quick! The car was polished and look better than when I had the accident. Got the car back and the next day got in a wreck which was about 25k of Damages they still fixed with out marking it salvage and brought back it to perfect condition.took 3 months though airbags went off it wasn’t pretty. Thank you so much d1 they will be my shop for my Tessie if I need anything! Also customer services was great through the whole thing if your patient you’ll get your car back in no time with awesome service

I got my M5 fixed at the bodyshop. I had very pleasant experience at the shop. Auto accident is frustrating but D1 auto made everything easy for me. They took care of my car very well. Thank you D1 auto

From Wah Gwaan Jamaican kitchen & bar, you guys did a wonderful job, I would tell where the damage was to begin with, my car look brand new, much respect

The people who have claimed this place has good customer service and prices seem to be either bots, or relatives of the people who run this "shop". Customer service here is atrocious - they are rude, price-gouging, and not knowledgeable about car repairs. They're tops at that. Save your money and go to a reputable place that has customer service at least a fraction better than DMV.