Dana's Housekeeping Personnel Service, San Diego CA
| Address | 2555 Camino del Rio S Ste 200, San Diego, CA | ||||||||
| Phone | (619) 298-1982 | ||||||||
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| Website | danashousekeeping.com/san-diego-county-house-cleaning-services | ||||||||
| Categories | House Cleaning Service, Employment Agency | ||||||||
| Rating | 1 2 reviews | ||||||||
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Dana's Housekeeping Personnel Service reviews
2I have used this business for years. I do not regularly get my house cleaned.it is always for a special occasion or out of necessity. I called a couple weeks ago knowing that I was going to be having a major surgery just before family would be coming to town. I originally asked for Friday, June 9th and was told that she would need to call around to see if she could find someone. I asked if it would make it easier to have it done on the 12th instead and she said yes. I would be getting a lady that had already cleaned my home in the past. We set up four hours from 8-noon. Knowing it was someone who had already been here, I felt comfortable meeting her at 8am, then leaving for a few minutes to run an errand. At 8: 10, nobody was here. I called the office and got voicemail. I had to leave my house at 8: 20, so I left a note for the housekeeper. They called back at 8: 25 to say I never scheduled with them, and that I had only inquired. I'm sorry, but it was clear that we confirmed. I switched the date to make it easier on their end, we talked about the housekeeper, using my supplies, paying cash, etc. I woke up and did the self cleaner on my oven to make that quicker for her, pulled all the supplies out, etc. Now I have family arriving in 24 hours and I cannot lift anything for 6 more weeks. I am so disappointed because if we had done Friday and they bailed on me I would still have a couple days to get help. Now it has to be done today, and it is too late to find someone else. Don't book unless you are ready to have to do it yourself!
I really regret being referred this service. First, beware - they send notification that their workers are your employees, not theirs, creating significant legal liability for you - if they are your employees, you need to get worker's comp insurance and withhold taxes on your own. Second, I don't agree that their office staff is professional at all. I requested to be taken off their mailing list and instead was spammed with messages. Stay away.