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Deluxe Auto Dealer, Midway City CA

Address 8122 Bolsa Ave, Midway City, CA
Hours 9:00am-6:00pm
Website www.deluxeautodealer.com
Categories Used Car Dealer, Acura Dealer, Appraiser, Honda Dealer, Mercedes Benz Dealer
Rating 2.3 7 reviews
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Deluxe Auto Dealer reviews

7
Sort by: date highest rated lowest rated most helpful
David
September 30, 2023 5:22 pm

If you're not of Asian decent, don't go. There's a huge language barrier and confusing amongst themselves in what is for sale and what is not. In regards to vehicles, they advertise vehicles in which the engine is blown out, smog check hasn't passed or it won't start. Worse experience ever.

Sheridan
September 11, 2023 9:48 am

Overall a very positive experience with Deluxe Auto Dealer. Confusing to navigate at times because they are pretty old-school as far as purchase paperwork goes. But, everyone was courteous and honest. Most importantly, I got a fantastic car and a great deal. I purchased sight unseen from Texas and it all went well. I was provided pics and vids and everything checked out when it arrived. Would def call again. Highly recommend.

Soo
August 30, 2023 8:22 am

Great service! Answered all of my questions and helped through the contracts.

Elvis
August 20, 2023 8:16 am

Do not by any means purchase a vehicle here. The dealership was selling a CNG Honda Civic car with an expired tank back in March (unbeknown to me at the time. This was going to be a car for my partner). During the entire transaction, my intuition was telling me something was wrong with this transaction. I then went ahead and called a CNG mechanic, who mentioned that the car most likely had an expired tank and to verify before purchasing. Fortunately, paperwork was delayed due to not having a recent paystub at hand. The dealership could not verify the tank’s date and as a result, we let them keep our $500 temporary down payment (pocket change compared to what they lost lol). Pretty bad business to not return our down payment…However, had we not caught that, we would have been stuck with an 8K piece of garbage that could have exploded.

**** this dealership. I genuinely hope it goes out of business.

Tu Tran
August 16, 2023 6:54 am

Purchasing a car here was not easy. It seems like most of the reviews for this business are not very positive, and now I can see why. We found a Honda CRV that my mom had picked out to purchase for my dad, the odo was just over 200k miles. They played this cat and mouse game, having us send documents to verify, but they wouldn't tell us what documents to send all at once so they can expedite the process. If they didn't really want to help us then give us back our deposit so we can buy a car elsewhere.

So we pick up the car, it's now been 2 weeks and the check engine light came on. Thankfully they offered a one month warranty and fixed the issue for us.fine.

The car came with one key and my mom said she has to get a spare, just in case she needed it. They agreed to make her a spare key but it was going to be $200 because it's a remote key. Fine.someone comes back with the spare key and I noticed at the bottom it had a #1 on it and the one they gave to her originally had a #2 on it. I do not believe that they made the key. They had it in their possession and just didn't give it to us. They scammed a 74 year old lady out $200.

We drove back and forth from LA to OC about 4 times and all those 4 times we always had to wait 30min or more because apparently everyone is on lunch at the same time.

Daniel was very helpful though and he's the only reason why I'm giving this place 2 stars.

Melvin
August 15, 2023 8:36 am

RUN RUN RUN AWAY! I repeat RUN AWAY FROM THIS DEALERSHIP! All bait and switch! For starters, theirs cars are ALL accident cars which is not disclosed. They are very unorganized, can’t find keys, cars you want to test drive need to be jumpstarted, and on top of all that, the customer service is horrible. If you want someone to help you look at a car you will have to scavenge for them as they wander off to smoke any chance they get, and once you find one they’re quick to dismiss you and treat you like you’re unimportant and they are all rude. This dealership needs to go under because they are scammers! Save your money, save your time, and save the trip, go anywhere but here, i assure you, you’re doing yourself a favor!

Rob
July 04, 2023 3:23 am

Seriously! Stay Away! I waited 3 days to get a vehicle because Not having a Smog check, and can't test drive because was Blocked by 20+ cars. And vehicle was missing Parts, Brocken parts, ship paint job to cover Damage and fraim damage, so I Just decline to Buy And never come back, save your self a waste of time Money Gas. And a terrible experience! Stay Away!

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