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Diamond Mazda, Lancaster CA

Address 1015 Auto Mall Dr, Lancaster, CA, United States
Phone +1 661-206-2474
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday8:30am-8:00pm
Sunday10:00am-7:00pm
Website www.diamondmazdaav.com
Categories Mazda Dealer, Auto Body Shop, Car Dealer, Used Car Dealer
Rating 4.3 16 reviews
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Diamond Mazda reviews

16
Sort by: date highest rated lowest rated most helpful
Chiquita
September 17, 2023 11:36 am

If I could give more, I most definitely would give 10 stars! Sarah did an amazing job, better than amazing. I went in for an oil change and ended up with I think maybe the car of my dreams. Sarah put up with 3 days of me consulting, debating, and analyzing on either trading and/or downsizing. She and her boss worked vigorously on getting me through this process and eventually reaching a comfortable decision.

Kudos! To the Sarah & Diamond Mazda team for their hard work and dedication to their customers.

A SUPER SPECIAL SHOOTOUT TO TIM IN FINANCING AS WELL! (TOTAL BLESSED TO HAVE MET YOU)

Robert
September 11, 2023 8:21 pm

They’re ok until they sell the vehicle then they don’t call back and aren’t available when there’s a problem.
Don’t even bother to check them out. Go somewhere else.

michele
September 10, 2023 5:47 am

I love Mazda! Diamond Mazda always delivers the best customer service and pricing around! Sarah went out of her way to find me the perfect model that met all of my expectations AND she even drove hours away to pick it up for me:) Everyone worked hard to get my payment where I wanted it to be. The finance manager Tim is always a pleasure to work with. I can't say enough wonderful things a Mazda and the Diamond Mazda team!

Thank you!

Feed
August 28, 2023 7:21 pm

I went to get my car serviced and when I pulled up they just looked at me and never approached me. Bad customer service is at a high every where I go. I hope Tuesday I get the right help.the name is M. H

Ryan
August 27, 2023 5:20 pm

My experience with Diamond Mazda, and Marco Lozano especially, was amazing. They made the sales process very easy and we’re not pushy at all. Definitely will be referring friends and family to them.

Trevor
August 26, 2023 3:48 pm

As always the entire staff of Diamond Mazda goes above and beyond. From the direct sales associate, to the sales manager, parts department, and finance. Mazda has already surpassed its competition, knocking out long time, industry leaders to secure top spots with reviews and allocates from respected experts. Now, Diamond Mazda is taking the purchasing process to that same next level.

mike
August 26, 2023 9:21 am

Ruben is the best! I came to Diamond Mazda looking for my first car. Ruben was friendly, informative, profesional, attentive, and quick to answer my many many questions as a first time buyer. I would highly recommend anyone looking for a car to work with Ruben and Diamond Mazda!

Yolanda
August 24, 2023 1:28 pm

Very good and friendly service provided by Diamond Mazda service center. I went in to get our Mazda’s oil change and maintenance. While I waited, I thought I’d go and check their new CX-90. I was greeted by Arsen, very pleasant and professional sales representative. Keep up the good work!

Elly
August 23, 2023 3:58 am

As always, Diamond Mazda Service Dept.was ready for my car and the service was fast and friendly.
Thank you Diamond Mazda!

Oscar
August 22, 2023 10:29 pm

Horrible service, Couldn't be believe it and neither could other Mazda dealers. I rather drive to another Mazda dealer to get my car looked than at this place lol. Will be contacting Mazda Corporation as well.

Tiffany
August 18, 2023 12:50 am

Absolutely love love love this location. Amazing staff and service is always great. Thank you Keri and Taylor you will be missed

Fawn
August 17, 2023 4:01 am

Keri, the service adviser, is friendly and knowledgeable. This is the first time I've owned a Mazda and was concerned about what service would look like. She made the experience extremely easy. Making every other service department in the Antelope Valley look extremely poor. If this is the level of service I can expect at Mazda all of my future vehicles will be Mazda. Thanks Keri!

llMeandhim
August 13, 2023 8:27 pm

Fabian was EXCELLENT. He took care of us and took his time. He tried SO hard to get us the best deals possible. 5 Stars would come/buy again!

Danielle
August 13, 2023 8:10 pm

Richard was great, he helped me take my time in purchasing the car, he was super knowledgeable and was very attentive. I will recommend all my friends and family to him in their car buying.

Max
August 07, 2023 8:55 pm

It took a bit of time, but that’s usually how it goes with dealerships besides that it went smooth, Ramsey help me to make sure the car was financed, Fabian help me to get the car we took it for some test drives and it felt great. Overall a great car buying experience.

Kim
August 03, 2023 2:38 pm

It was very easy to schedule an appointment at my desired time. We were in and out and back on the road in no time.

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