Dicks True Value Hardware, Los Angeles CA

Its the neighborhood hardware store. It's great to be able to walk there. That said, I whish they would take their politics off the front windows. Some of us like the protected bike lanes on Venice and don't want to feel slimy shopping here.

I needed a pint of blue paint. There were no blue paint pints or quarts or gallons. I would have had to go through some process of mixing and tinting some paint but employee didn't seem interested in doing anything about it. So I left with no paint.

This is not a huge place, but it always has what we need, along with good advice on how to use it.

I shop here for the company I work for. All the guys are friendly and helpful, and if they don't have they can order it for you.

A lot of excuses and a lot of the same complaints. Stop apologizing and fix the issues you clearly have with your staff.

Rather the 10% good experience & 90% the most rude. The sales team can really say some outlandish comments. So bad I can’t express.
The key guy is the worst.

I always support local but the team there makes it rather difficult

Went in for a couple different types of screws and they didn’t have a single one. Not only that but there was one guy at the register who claimed he could not move to help me and one guy running the keys. No one else. I would think this place would have more items and be more successful to make the type of money to own a store on Venice boulevard. Wouldn’t be surprised if they weren’t there much longer.

Great small mama papa business all the employees are experienced in the home remodeling or any DY project.

This place reminds me of the neighborhood hardware store that my father used to send me to when I was a kid 50+ years ago. It's not a big warehouse type place, but it always has what I need, and the people who work there can answer my questions to make sure I get the right thing. There is a small parking lot in the back, and there are always spaces available along Venice Boulevard.

Crothers was so helpful! He helped me find everything I needed at a price I could afford! He is a true, True Value Employee!

I live in the neighborhood and a frequent customer. Have been coming to your establishment for years, and I mean years. I have given you lots of business and recommended you to many people. BUT NO MORE. Tell you why. I was in your store the other day and being an older fella, my kidneys got the best of me and asked the cashier if I could please use the bathroom because I had urinate with the utmost urgency. I was told "no. " It may be a minor issue to you, but it is not to me. For a person to not be knowledgeable enough or sympathetic to a customer is not my idea of being humane.

It may not make any difference to you that I will not, and the friends I will relay my story to, use your business again, but it does to me. The fact that your cashier cannot tell the difference between a person who is a good customer and someone off the street who just wants to use your bathroom and possibly make a mess of it is not an environment I want to be part of. I feel insulted and slighted and I just want you to know that. Because I own a business and would want to know if one of the people who worked for me practiced, such bad judgement.

This place is dirty and overpriced.the manager is not a very nice guy.they seem to cater only to superlative wholesale accounts and shine the regular people that have supported this dumpy little place n kept it in bussiness. Great bussiness model JIMMY, JAMES! YOur dad should have never sold u this place.youve ran it into the ground buddy. FOR SHAME JIMMY

Really tried to give this place a shot by going in a couple times now and just haven't had a good experience. Pretty rude and disinterested employee both times plus the 2 packs of batteries that I purchased on my second visit were both dead. I just gave up and bought them elsewhere. The selection is pretty good for a smaller store although I think the prices are on the high side.

Great place for me to hang out and brainstorm at these projects I could do. It has everything I need.

I also love this place. Hope the business keeps growing as I want to keep coming here for the polite service and great inventory!
These employees go the extra mile in helping out their customers! I do miss the german shepherd though!
Miss you too Jimmy! Keep up the great work!

It's my family place, been going there with my dad since I was a little kid. I'm glad they're still around even with the new Lowes and Home Depot in the neighborhood.