DoubleTree by Hilton Fullerton

Missing simple essentials, such as towels, 1 towels and no hand towels?
Spacious room little outdated on the furniture but nice size, unfortunately found some uninvited critters and guest service didn't bother to offer to switch rooms nor to even offer credit or send someone to clean the room and inspect for more roaches,

We found a cockroach in our room. We had to sleep with the lights on so more cockroaches didn’t come out. We told maintenance and all they did was come and pick up the dead cockroach after we killed it. The front desk said they would talk to their manager. We haven’t heard back yet. As a Hilton Honors member, I’m very disappointed I don’t recommend.

We stayed there for one night. The rooms were clean and the staff was very friendly and helpful. We will def be back again soon!

Had a wonderful stay. Emilda was awesome and served us a wonderful breakfast. Highly recommend.

Part of the issue with our room was due to the location. It was loud due to outside noise from the street and freeway.
The other part that made the room loud was it had drip/clicks/settling noises in one wall.
Also, for as large as the room/bathroom was, they sure built the shower small compared to everything else.
Room 403

Nice little Hilton property right off the freeway, easy to access. Was not aware of $50 per night safety deposit until checkin, as it is not listed anywhere on the website or any of the reservations emails and confirmations. So that was a slight bummer.

It was clean and quiet. The staff was friendly and responsive. It has a nice parking structure, restaurant and gym. I really enjoyed my stay.

Rooms were very spartan by Hilton standards. There was no towel hanging hook or bar near the shower. The countertop in the bathroom was very small. The bed was comfortable! Breakfast was not included, and a cup of coffee was $3. That's the first hotel in the USA that hasn't offered a breakfast that I have encountered in three years! The breakfast bar didn't open until 6: 30 AM, so we went elsewhere. In the future I will select a different chain in this area!

As I aproached the Entrance at the Double tree/ Dennys, seems as through they new i was arriving.the bar in the entrance to the intimate cafe was so inviting, spotless and impeccably clean.all through the public bathrooms was no dissapointment thank you Doubletree, jimiblingbling 16 M maps reviewer. 2023

Upon checking in the front desk was more concerned about my service animal then, actually telling me about the location she didn’t give me any description on how to get to my room or where to park or what does facility has and I called ahead to make sure service animals were OK cause I know it’s sometimes an issue but yet I was greeted with the opposite effect. Got up to the room. The room smells really badly like mildew.

No housekeeping service unless requested. For a Hilton branded hotel that should be automatic. Went to desk clerk and he gave us towels but hotel didn’t have any wash cloths. No free breakfast. For the money spent there wasn’t a lot of perks in this hotel. Very disappointing. You would think with the name Hilton in your name the standards would be a bit higher. The Best Western I was at near Disneyland offered all that you don’t and more with better rates. We won’t be back

This hotel will not allow you pay for an early check in if you book on a travel site or phone app like hotels now or Travelocity or Priceline. So beware booking here and expecting to get an early check in. Do not book here if driving into to California from another state unless it is after 1pm or you will be left in your car sleeping for 6 hours like me today. They also will not allow you to upgrade your room to get an early check in. They punish you if you do not book directly through them. I’m actually scared to see what room I will be getting once I’m allowed to check in. There’s only one room in the whole hotel for people who book through a third party, kind of scary!

Although the rooms needed better maintenance, the staff (Isaac & Arturo) were very kind and welcoming. The location is also perfect for parent/family visiting their children at Cal State Fullerton.

We had a great experience here and was well worth the price. Double Tree has held a steady standard of quality throughout the years and we stick with them and are rarely disappointed

Imelda (restaurant) makes breakfast enjoyable. She's very attentive. It really makes a difference in service when She's not there. Also, Eva from the front desk always makes us feel welcome and appreciated.

As with most hiltons. Great staff and room were well maintained.
Didn't try any of the food.

Great hotel! The front desk staff and restaurant staff were awesome. The rooms are big and the beds are comfortable. We will definitely stay here again.