Downtown Urgent Care

I've been here twice and the whole experience is pretty alarming. The doctors seem in a hurry to just prescribe a drug and leave, without offering any advice about what to expect or what to avoid while you have the illness. And both times, they have made ridiculous errors with the prescription - one time they wrote another patient's name on my prescription, which I didn't catch until at the pharmacy and caused all sorts of confusion to know if I'm even taking the right drugs. The second time, the receptionist waited until they were closing to call in the prescription, and left unclear instructions for the pharmacy. The pharmacy had to wait until the next day to talk to the Urgent Care, delaying my prescription.

I'm never going back here.

I'm sorry but I dont know where they get 4 stars from when I literally walked in she gave me a strange didn't even bother to help I was in pain I told her my I'd but I have my medical card she turned me away so rude

DO NOT GO HERE. Horrible, horrible experience just trying to get my results!

I came in on a Sunday, there was a single person ahead of me so it was not busy. I came in for lab work (non-COVID related) and after providing a sample I was left alone to wait in the examination room for over half an hour with zero communication from any staff. I had to step out of the examination room to find someone to see why I was left alone for so long without a word. The doctor finally comes in after that and informs me that I can call in about my results that coming Tuesday as it usually takes the lab 2 days to process samples. I call on Tuesday and the receptionist asks me for my name and DOB to find me in their system. Then she asked if I was calling about my COVID results. I was immediately confused because I had filled out paperwork and the nurse had taken down information for my chart (this was my one and only time going here) so they should have known what I had gone in for based on what was in their system. I said no, I'd come in for other tests. The receptionist put me on a long hold and then hung up! She didn't even attempt to call back. I called back right away and she said that they were busy and that the doctor was too busy to tell me my lab results. I asked for a general timeframe for when to expect a call back from the doctor and she *refused* to give me a timeframe. I call again on Thursday and, again, the receptionist looks me up in their system then asks if I'm calling about my COVID results, I never took a test for COVID so now I'm thinking they mixed up my samples or something. I tell her what I'm calling for (though they should already know based on the info in their system) and AGAIN I'm put on a long hold only to be told that my lab results are ready but the doctor is too busy to tell me the results. I then called again today (Sunday, a full week instead of the 2 days the doctor initially said) and AGAIN I was asked about COVID results, then put on a long hold, then when the receptionist got back on the phone she asked me when I had my blood sample taken? The lab work did not involve a blood sample! At this point I am freaking out inside wondering if they even sent my sample to the lab at all or they just charged me for a hospital visit without doing the actual tests. I tell her there was no blood work involved and she tells me that my tests aren’t ready yet. I told her that when I called 3 days ago I was told that they *were* ready! She puts me on a long hold AGAIN and then comes back and says "Your results were all negative. " At this point I don't even know what to believe! I ask her, are you even looking at the right results because you were just telling me the results weren't ready. She reads back my correct DOB but tbh I still don't know if she was lying or not to rush me off the phone. I will NEVER go back to this clinic. I really wish I could give zero stars.

Went in for my son's shoulder. Dr. Peter Chung was very knowledgable and articulated very clearly what we should do to remedy the ailment. Office and exam rooms very clean and modern.

Was here on thursday and they couldn't do an x ray or give me any kind of pain medicine although I was having pain in my left kidney area

I was visiting CA and had a mini health crisis. I was able to schedule an appt.and was in the office in less than 45 minutes after scheduling. They were professional, friendly and efficient. Best urgent care experience I have had!

I literally never write reviews, DR. Chung and his staff were amazing! We were seen quickly and dr. Chung was extremely informative, actually cared and went into detail about my diagnosis. It wasn’t just a quick in and out with no concern like I’ve had in the past. Truly great doc!

Dont wastr your time. They say they close at 5pm, but that depends on how many people are there. They close when they feel like it. Even if you go an hour or more before closing. I was puking blood from an ulcer and was turned away. They need to post accurate hours.

I came in today, because I really needed a medication refill, since I was unable to get a renewal from the previous doctor. I just want say thank you so much to the doctor who gave me a refill!

I haven’t visited this location and never will.
I spoke with Anna this morning and happen to have the wrong location, and she was flat out rude, not helpful at all. She told me to figure out the location on my own and hung up in my face.

Took my 7 year old son and as first time urgent care visit, I was very happy with overall service and treatment. Place is very clean, free parking, was checked in very quickly with friendly service. We waited about 40-50 minutes to see a doctor and doctor, Peter Chung was excellent. He took his time to check my son. Glad I found this Urgent Care place.

Hands down best Downtown Urgent Care-I live down town Los Angeles and I would drive out of my way to come here. Everyone is upbeat, friendly, and reassuring that I will get better.

Called urgent care to see if they treat warts, and they said yes. However, after I went there, they said they would not treat warts. The worst experience to be lied.

I seriously can't say enough good things about this facility and it's Doctor (s). I have never had to wait once, it is basically my primary care. Dr. Chung is extremely competent.

Excellent place to go when you need some quick general care. My normal doctor didn't have an appointment for two days. I ran here to deal with a sinus infection. In and out in under 30 minutes.

As a person who has been to 100 drs and hospitals. Dr Chung and everyone in this urgent care were among the best I’ve ever been around

Dr. Islam is one of the most personable doctors I've ever seen. Top notch service, talked to me like a human, and addressed all of my concerns.

By far the best urgent care I have ever been to! You are so lucky if you get Anh and Dr. Chung, they are the BEST! This is the cleanest, most efficient, most competent urgent care ever. Was there today for my second time and am always impressed by the team.

Received quick and fast care here. Turned out I had the flu and was given the proper meds to recover. Thank you!

I’ve been to this place a couple times since I’ve moved here and Dr. Chung has been great every time. He listened to any of my concerns and was extremely thorough. Sometimes when you go to urgent care the service feels inadequate and dismissive. I’m grateful that a physician like Dr. Chung exists. He’s one of the best physicians I’ve personally seen. Genuine and knowledgeable with great nursing staff.