Dr. Martens, Canoga Park CA

Went in with my daughter to take a look at getting her new Dr. Martens as she is using my 90s red ones. Well, we were greeted as if it was an offense to even walk in. Idk if it is they were already in a bad mood or what but we left. I would rather order online than feel like I'm an inconvenience.

Really amazing service. The manager, Sarah, spent so much time with my husband and I to get the perfect shoe and the perfect fit, bringing out multiple shoe types and sizes and giving her real opinions to help us make the right choice.

Aubrey was the absolute best! I wasn't quite sure what I wanted and tried on a few different things. He was super patient and answered all my questions without ever making me feel rushed. It was important to him that I got the right size and he encouraged me to walk around the store to assess the fit.

I asked him about the MIE and he brought out a pair of oxblood boots. They were gorgeous but I already had a pair of oxblood church boots. When I asked about another color, he mentioned there was another color but they didn't have in this location. He called the Studio City store and had them hold me a pair. I drove over and ended up needing a larger size because they fit just a bit different than the ones I tried on in Topanga.

When looking at Yelp reviews, Aubrey is praised over and over. There is good reason for that. The outstanding customer service he delivered was top notch and I am so appreciative of his kind help.

Beautiful and good quality shoes, the attention is super good, the lady who attended us was very kind