EconoLock, Novato CA

It took so long for them to respond threw the app, & the quotes were from $154.00-to-$310.00looked up the cost of the lock $6.39w/shp. & did it my self. Thank you.

Mike was very knowledgeable and offered a very fair price to make a new car key for us. Service was fast and professional.

The owner Mike neglected to disclose “Service Call Charge” up front. He showed up, spent 45 min doing job. $120 ok, But Hits me with $59 Service Call fee? He omitted this up front on The initial call. He said he was in San Rafael and on his way back to Novato and would stop by. He never said it would cost $59 to stop by. When given the opportunity to correct this and make good he declined and hung up on me. Local Consumers beware!

Very friendly and quality work! Very happy with the service I received from Econo Lock, highly recommend

Prompt service & competitive price. Very pleased with the recent work they did for our kitchen door lock. Will use again.

Very nice, affordable, friendly, professional, understanding, and, knowledgeable

Never got to get service done by econo lock so my review is based on communication im sure service is good but getting a hold of a locksmith is nearly impossible. They have one line and it goes to voicemail. You leave voicemail and someone is suppose to call back. Maybe get answering service in the future. Then I got a call a quote and whom spoke with gave me a reasonable quote and we spoke and I stated I'd call back the next day as I was going to be off. Called later that afternoon with new voicemail no response. Called 2 times and got a call 3 hours later and it rang once and called ended I.called back and never heard from them again. They are recommend by AAA but they really need to get an operator or something.