Edible Arrangements, Bakersfield CA

Ordered a birthday gift through door dash. A balloon, a bear, and cookies. I got a call saying there were no cookies and I said that is fine. Without asking they sent a fruit arrangement. The person I was sending this to is allergic to strawberries. Awesome job. Will not order here again.

Terrible customer service and order got late, it was suposed to be a farewell present and never got to received it since the bouquet got SO late. When I called to ask what was going on, why my delivery was so delayed, the person who got my call was so rude and simply said he didn't know at what time if any was going to be delivered, I asked him if he can call delivery person or do something and he replied with the same rude answer he didn't have any info nor help for me. Don't waste your money here.

I am so upset how my mother’s birthday surprise was ruined. I ordered 2 dozen roses and she received roses that looked like they had been drugged up out of a dumpster. My mother’s co-workers made fun of her roses and that was so embarrassing for my mother and for
Me on her special day! I demand a refund for such poor quality of service and low quality items being delivered.

Couldn’t have been more disappointed with my experience. I called in and placed in order in advance for delivery for my wife for valentines day. They told me that they would deliver it to her work and i told them she would be there from 9am to 4pm. They did not so i had to give them my home address and they said it will be here before 8pm. It is now 8: 42 and nothing. We had dinner plans that we had to cancel because here we are just waiting all night for this delivery. I have called multiple times and all they tell me is my order is on its way

What’s the point of ordering FOR Valentine’s Day, if you can’t get what you pay for? ! Never again.

Made an order one February 11th for February 14th delivery. Even paid an extra $14.99 for Valentine's Day delivery. Tracked the order all day and it said "still arranging" at 7pm I sent a message to cancel the order. The store closed at 7pm so why is my order still being arranged.
Also, who wants to receive a valentines order at the end of the day! Makes it seems like it was a last min. "Oops" I forgot to get you something.
I never heard back from the cancellation request. I called serval times with no answer. At 9: 30pm they sent an email saying it was delivered. Tracking number doesn't show any carrier, no image of item delivered and doesn't say delivered at front door etc.and Guess what.
NOTHING WAS DELIVERED!
Wish I can give zero stars! Thanks for ruining Valentine's Day! You will be hearing from my bank!

Very disappointed. I ordered chocolate covered strawberries for my wife as a surprise for Valentines day. I had to come up with a lame excuse to keep her at the house until they got there. But, by 6: 30 PM it became pointless. I finally told her what I was up to, but since the status on the "track my order" feature never changed from "store has received your order" I could only assume it was still not out for delivery. I called the store directly and confirmed, still not out for delivery so I cancelled the order. Ruined the whole day, not sure why there was an issue since they apparently use doordash drivers to fulfill the delivery portion. I could go on, but you get the point. This is not my first bad experience with them, but it is the last.

My husband ordered a strawberry dish with a balloon and stuffed teddy bear to surprise me at my office. It was supposed to be delivered at 12pm on 2/14/23, it didn't arrive to my office until 1: 30pm. When I opened it to taste it, the chocolate was melting off and the strawberries were warm. Did not taste good at all! Then I realized they didn't leave a teddy bear with it! I called to let them no they forgot the teddy bear, they said they will deliver the teddy bear to my residential address since I was leaving my office soon. Never got the teddy bear, so now I have to drive to their location to pick it up! Definitely wasn't worth the $75. It was my first time getting anything from Edible Arrangements and it will also be my last.