El Pollo Loco, Elk Grove CA
| Address | 8428 Elk Grove Florin Rd, Elk Grove, CA, United States |
| Phone | +1 916-682-2205 |
| Hours | 10:00am-10:00pm |
| Website | restaurants.elpolloloco.com/ca/elk-grove/8428-elk-grove-florin-rd |
| Categories | Mexican Restaurant, Caterer, Chicken Restaurant, Fast Food Restaurant |
| Rating | 3.6 7 reviews |
Nearest branches El Pollo Loco — 3312 Bradshaw Rd, Sacramento, CA El Pollo Loco — 3500 Northgate Blvd, Sacramento, CA, United States El Pollo Loco — 224 W Kettleman Ln, Lodi, CA El Pollo Loco — 1144 E Stanley Blvd, Livermore, CA |
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Similar companies nearby Super Taco Mexican Restaurants — 6200 Mack Rd Ste B, Sacramento, CA, United States Davila's Mexican Restaurant — 6653 Valley Hi Dr, Sacramento, CA Taco Bell — 6704 Laguna Blvd, Elk Grove, CA, United States La Estrella Tacos & Seafood — 7431 W Stockton Blvd #150, Sacramento, CA, United States |
El Pollo Loco reviews
7 Not very verbal stood in the lobby for about 10 minutes Before being acknowledged only one other person was already help waiting on their food Notice things falling on the floor the workers picked them up, put them back where they were.
Cashiering not washing their hands before or after my food came out. It was a hot mess. We'll never go back there, ever.
This location is just not good every time I come which is at least 2 times a month. The order is almost always incorrect/missing items and the customer service is really poor at the pickup counter. Curbside service also takes a long time and when I've gone inside to receive the order I'm usually ignored at the counter or given attitude.
Clean environment, accommodating and respectful staff, food very good for value!
I have visited this El Pollo Loco location numerous times and finally can share a thorough review. Food—consistently fresh, tastes great, healthier grilled version instead of fried. Service—professional, polite, friendly, reasonably fast.
The best chips and guacamole in town! Also the chicken here is always so juicy unlike other locations, and double chicken tostadas are always such a go to meal.
I went through the drive-thru and the employee refused to scan my app for points and denied me my receipt. When I spoke with the GM Sonia, she promised to rectify the situation and never did anything. Horrible customer service! I will never eat here again.
I enjoyed the El Pollo Chicken Burrito rollers for the 1st time w/dipping sauce.
The cook and cashier both very friendly and provided good customer I have always loved the slow cooked seasoned Chicken here Tostada bowl is my all-time favorite many thanks!