El Pollo Loco, Victorville CA

They always get my food wrong just got home right now everything was wrong in my order plus there this one lady that always has a face that doesn’t wanna be there with no costumer service!

Poor manager in the night, they have to put cameras in the lobby to check the manager in the night

Nothing surprising. Just what you come to expect from El Pollo Loco.good chicken. This time around they got lower stars for service because they missed a food item. Hopefully, it was just a one off.

They always give me the smallest drumstick and breast that they can find never fails. They gave me a watered down salad dressing and a regular dressing. I really hate going to this elpollo loco but it’s the closest one to my house.

Food was excellent as always today the portions where very small but it happens.
Employees where nice happy to help.
Store was very clean, the help yourself drinks where very clean.
Very good experience.

Today I order a double chicken tostada for lunch tomorrow disappointment I received a tostada an overflowing lettuce, not double chicken and very little rice.basically, I got a bowl of lettuce. At work not happy with my purchase at all today. This was wasted money.

I never have a bad experience here the workers are so friendly. Aoloni was very helpful and I appreciate her service.

I Really Like El Pollo Loco. A Classic Chicken Burrito with Breast Meat In The Inside. With Pico Salsa Is The Best Thing To Eat. There. At least in my opinion! Would recommend to a friend or family member!

Friendly workers chicken is fire little ones love the rice and mash potatoes. Corn fire as well!

Hair in my food on 1 occasion.

Accused me of attempting to have an order remade when it was poorly made to steal.

Awful customer service and environment.

Horrible service.food was dry.shift manager in the night was rude as hell.never going back

Great value for the consumer looking for a meal that is not "deep fried. " They alternative menus options. Rice, beans, mac-n-cheese, and more. Plus, the usual Burrito offerings. Service is prompt and courteous from the minute that you walk into the store. Food is very tasty and served hot and fresh. The average price point is comparable to other fast food establishments.

I am not a fan of dead bird. My wife loves it so we stop at a dead bird store every now and then. This location had fantastic service and the bird wasn't all that bad.

This place is hit or miss. Last time we were there was good, this time the chicken was dry and over cooked. (Like cooked yesterday then reheated today.)
Sorry, but I will not be going back.

Food was great, they gave a senior discount without asking. Still great food and prices are great. 01/23, new Loco burrito grillers are great.