El Presidio Apartments, Tustin CA

I just want to give a shout out to Nancy, our property manager, who has always taken care of our apartment needs and is always on top of things. She has always been so reliable and communicative when it comes to getting things done. Thank you Nancy, for all your hard work and taking care of our community. We are so lucky to have you!

I lived here for years and It was the best place I ever lived in. We're not longer living there since we moved out of town, but if I could go back to Tustin, I would love to live at El Presidio again.
It's a very nice place, it is safe and clean and very complex. You have a car spot with storage, and they have a laundry room with enough machines and there's a pool too!
All of the Neighbors mind their own business, while respectful and kind to you. And the Manager, Nancy, she's just the best! So kind and helpful, and she always answered/explained our questions understandably. You can always find her in the building, and she also responds to calls and texts on her phone. You can tell she loves her job, always working to maintain the place at its best, and she sincerely cares about the tenants.
Thank you, Nancy, and El Presidio Management for all these years of peace and good memories. I miss this place.

This place truly sucks. Nancy is a terrible manager & doesn’t help at all. I feel like half these reviews saying she’s a good manager are her friends putting in good reviews for her. The complex itself is fine, but she tells the gardeners to blow dirt into carports. There’s homeless people constantly going through the garbage. There’s homeless people who climb on the carports. There’s homeless people who sneak in & sleep behind cars. Nancy likes to record her tenants on their balcony. Her husband gets involved in the neighborly disputes. There was been homeless people breaking into the apartments, cars, or storage units. Nancy doesn’t answer her phone unless you’re a friend of hers at the complex. The unit I’m in has paint chipping everywhere. There is holes in the ceilings where bugs crawl in through. The sliding glass doors don’t fit the hinges. I asked for the AC unit filter to be changed last summer & nothing happened with that. The laundry room is always dirty & hot as hell. No one cleans the filters out of the dryers. The water is constantly being turned off with maybe an hour of a heads up. Don’t bother putting in a complaint about anything to management, because Nancy will tell you “there’s a thin line…. ” & that she can’t help. She points you to the Tustin Police when she gets overwhelmed because she’s unable to help fix issues. She offered me month to month when I first moved in, then said that they don’t offer it anymore after renewing my lease. I can’t wait to move out of this complex. This place is all lies.

Nancy Kitaguchi helped me, a very kind person helped me throughout the entire process, very good service.

I will be moving to California soon. I recently toured a 1 bedroom apartment at El Presidio via FaceTime (I did not think I would be able to actually see the apartment other than photos). I have to say I had a great experience with Nancy. She was patient and helpful with all the questions I had. Even though I will not be renting the apartment since I found another one closer to my new job I want to point out the property is great. The property is well taken care of and clean. The 1 bedroom apartment is spacious and love the layout.

Very nice management. One of the best managers so far. Nancy takes care of everything as soon as you tell her if anything is wrong. One of the cleanest apartments to live in.

I love living here. The Property Manager, Nancy Kitaguchi, has been so kind to me and very understanding with what ever problems that may arise. Nancy has shown me a tremendous amount of compassion and kindness. Thank you Fairgrove Property Management for giving us a wonderful Property Manager like Nancy, because of her I will be staying here for a long time!

I've lived here in the past, and as i am a local home owner close to this area have frequently come by to visit friends from here. The place just gets better every time i am there. It's always a good sign when businesses like this make progressive moves to accommodate this ever changing generation of new professionals. As far as rent and location, this place is perfectly positioned for both. The rental cost is much more reasonable than most places, considering the amenities. I highly recommend this place to anyone who would ask for a referral.