Elite Acceptance Corporation, Sacramento CA

Elite financial WOW It has its good days and bad days like most… truly representative and management should allow compassion I own a 2013 Volkswagen Jetta finance by my respectful financed company I would greatly appreciate more professionalism and curiosity times are getting hard for some those that aren’t experiencing hardship GOD BLESS them or whoever they are stronger then most the weak shall lead the strong so the weak can also get strong respect

Elite Acceptance Corporation
Is by far the best. My name Felicia Hemphill my experiences throughout my journey, the staff from front office to my Reps, Have always been very courtesy and professional, Truly understanding to life changes, Rodrigo Ochoa the finance manger has went above and beyond to work with me, & established a great customer service relationship to keep me om Track. I paid my final payment 10/27/22, I recommend100% Thank you entire staff

family and friends. Thank you to enire Staff.

Thank you for taking a chance with me. From day one the staff at Elite Acceptance was very warm & friendly and always took the time to address my questions and/or concerns. I appreciate. If ever I need funding for another vehicle I would love to do business again with this Elite Acceptance. Thanks so much. I wish you great success now and in the future.

I don’t have the best credit, but Elite Acceptance gave me a chance. Thank you for the opportunity to build up my credit

Sold a 10k car for 1600 dollars. Like really who does that? Sounds like some type of scam.

Becky, Rodrigo, and Eddy were very helpful, professional, and compassionate to my situation. The only issue I have is the website. I haven’t been able to access in a couple of days.

I have been with Elite for a few years and this was my first time financing a car. They have great service and I have nothing negative to say. Everyone's great there, but there's one person who stands out above the rest and that's Rodrigo! He's always so personable and helpful! He is very accommodating and I am happy to have my car financed through Elite. I would recommend them to everyone.

What I can say is I have had problems with this company but they seem to be trying to make things right. I feel as if it has taken more effort on my side than it should have to be a happy customer but I am still working with them to see if they will resolve my issues and will update this review in the event that all of my issues are resolved.

I must say that Rodrigo Ochoa has been exceptional with his customer service. He is very responsive, friendly, and professional each time we handle business. He's your go to guy for 5 star customer centric service.

I’m not sure why the other reviews are negative but I had the greatest experience with Kelsie, Colleen and Rodrigo. They are just doing their job. We get accepted by a loan company, they call for more information, explain payments and ways to pay, we agree and we are adults enough to make those payments on time. Kelsie was very quick on getting all the answers she needs for her to complete the process. She was very kind and very patient due to my crazy work schedule. Kelsie was at lunch when I called the 2nd time to finish my last round of questions, so Colleen was able to assist me. She was able to get all the answers that was needed and I had a few questions (I am a new car buyer, so all this is very fresh to me) and she was able to
assist on breaking each complicated term and process down to me and made me feel very welcomed. Rodrigo was the one who called me to
confirm payments and gave me all kinds of possible ways to send payments. He explained that the number one thing Elite loves is COMMUNICATION. Without communication, there is nothing. So for new people out there, if you cannot make a payment or in need of help, please communicate to your loan company and they will do their best to be flexible.

Just spoke with Cindy about my car payment. It was very fast and friendly service! She knows what she’s doing. Keep up the good work!

Very rude customer service. Unprofessional and disrespectful payment department. Just sad and sickening how a so called company can operate like that.

Honestly some of these people need to get their wording correct. I spoke to Dawn, and she kept interrupting me as i was just trying to ask my question. And all for me to still be confused.