Elite Automotive, Bakersfield CA

For someone that works on their own car I'm very picky about who works on mine. Rodney is very professional in what he does and I cannot thank him enough for explaining to me the reasons as to why my car failed it's first smog and how he went about correcting it. Candy and Ashley are very attentive and sweet and do their best at making sure you're comfortable and taken care of.

Honest and reliable. Not sure if anyone needs anything more from a mechanic.

Excellent customer service. Candy at the front desk was efficient, pleasant, and checked to be sure all my questions were sufficiently answered. Rodney personally called to keep me updated on parts order and repairs. I highly recommend them for the care of your vehicle.

DO NOT GO HERE. I wish I can give this company 0 stars. My husband took our Chevy Cruze to get serviced for a few things, one In particular brand new windshield wipers. One of the EASIEST things to fix. When I was driving on the freeway the next day, one of windshield wipers came off WHILE DRIVING IN THE RAIN. We ended up calling and told them the situation and they replaced the windshield wiper, no problem for free. Well, today, AGAIN the passenger seat windshield wiper came off. This was during one of the most stressful experiences because it happened on the freeway while it was raining. My husband called to tell them the situation and the owner ended up calling him. This is where it’s super disrespectful. The owner basically ended up saying “sorry it came off, but it was because the other time we replaced your wiper it was toward the end of the day and our workers were ready to get off. ” To me as a customer, there is no room to excuse poor work on one of the easiest things to do. We ended up telling him we bought our own windshield wipers and just want a refund for the new windshield wipers that we bought / replaced ourselves. The owner said he would only do this IF he saw that there was “proof” it was there fault. EXTREMELY unprofessional. We will never do business with this company again. If a company cannot fix a simple Windshield wiper, why trust them with anything else

Rodney and the gang are super people. Best service anywhere and he doesn't just want you to throw money at things until its fixed. He makes sure the fix is right and the parts are correct. Great shop and staff.