Elite Motors, Sacramento CA
Address | 5000 Madison Ave, Sacramento, CA, United States | ||||||||||||
Phone | +1 916-573-5000 | ||||||||||||
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Website | www.elitemotors916.com | ||||||||||||
Categories | Used Car Dealer | ||||||||||||
Rating | 3.4 10 reviews | ||||||||||||
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Elite Motors reviews
10 Liar, dishonest, biggest crook in car business. I bought a used car in May 2023 and I still haven’t received my registration, tags or pink slip from them. I can’t get them to answer my calls. I called Sacramento DMV investigation, They helped me out.
It was stressful several months, I don’t recommend him, his name is Tarek Kader, he is the owner. Your horrible car buying experience will start with him.
“ This is America and I’m not your friend” that’s what he’s gonna tell you,
Isn’t it Tarek?
Don't recommend them! Tom sold my daughter's first car. Couple months in it kept burning oil, took it to the mechanic that Tom recommend. The mechanic said to talk to Tom to exchange the car, the transmission seems like it will go out soon. Tom said we bought it as is and there's nothing he can do. My daughter was heart broken being her
first experience and as a college student.
I met with Abraham and Tom and received top tier customer service! He met me where I was at with my financial needs and made sure that everything in my decision making worked in my favor. It was a pleasure to receive hassle free, and no obligations of pressure to purchase a vehicle. Business was done very well, and being a female that went in by myself, was very risky for me. Here at Elite motors, it wasn't risky as a female, and I received honesty, integrity, considerate, and mindfulness of my financial circumstances, and phenomenal customer service. I didn't feel like Abraham, or Tom was pushy, or just trying to get a deal. He was so realistic on what I qualified for and had pure intentions. There weren't any hidden fees or add on fees, at all which was even better. Car shopping is very hard and sadly most salesmen just want to screw you over, but not these guys! I left very happy and I love the outcome of my decision. I'm going to be able to obtain my payments and because the process went so smooth, I have already recommended loved ones to this dealer, and will be back for a future purchase. Abraham and Tom are the Perfect example of how business should be done, it makes perfect sense on why Elite Motors have a great representation! This guy is also hilarious and so down to earth, great combo of balance of business and great personalities!
Great experience. Issue with AC rt after purchase. Tom took care of it no issues no questions. I didn’t purchase a warranty so legally he did not have to step up but he thankfully he did.
2013 Sonata Hybrid
This dealer is trash. I bought a used car in December 9 2022 and I still haven’t received my tags or pink slip. To top it off I can’t get them to answer my calls.
I was apprehensive at first, but Abraham and mr. 5 minutes we're really friendly helpful and patient. I drove away with a beautiful Lincoln Town car. I highly recommend giving them a shot at selling you a car.
If you need a car go to elite motors they'll take care of you very proactive good customer service I bought the 2011 Chrysler 300 yesterday
First time buying my car and even though I was stressing out and worrying about financing Tom helped me out a lot. He made the financing process smooth. Would shop here again. The real compliment is that he was not a pushy salesman at all.
Must Read!
Me and my family were desperate for a vehicle after our transmission went out. We needed to get our child to school, get to work, and everything else life entails. Me and my fiancé went to numerous dealerships, many with beat up inventory. At most we were treated poorly, ignored, and even talked down to. It seemed that because we weren't buying a new car for 30,000 our money did not matter.
When we arrived to Elite Motors you could instantly feel a change in the environment. The cars were near pristine, with the same sticker prices as the other trashy lots. When the dealer Tom approached us he appeared genuine and interested, greeting my entire family and making us feel welcome. Most importantly, he seemed to actually want to help us and showed real concern for our situation.
We were able to make a deal on an unbelievable Acadia but after taking the car home we noticed a tire sensor had come on. That made my fiancé concerned. Who wants to buy a new car then see a light come on immediately? I contacted Tom with Elite and he responded immediately making an appointment at a shop and rectifying the situation without hesitation. Buying a used car is beyond stressful. I am not a mechanic and did not know who to trust or even what to look for. Having a genuine person, that treats you like family, maintains an open dialogue, and treats customer service like the customer matters made the experience of buying a car different then ever before. Go here to buy a car! Or go here as your second stop and see how different the experience is from all other used dealerships in Sacramento. Go to Elite and ask for Tom. Don't waste your time with all these other predatory dealerships.
I wanted to purchase the Infiniti m37. I knew exactly what I wanted. I requested to test drive the vehicle, the sales rep asked me how I was going to pay I said cash. He asked for my license and came back with a printout of the total purchase price. I told him would put most of it in cash and finance the rest which would have really only been the extended warranty, he then asked my bank name, and I told him, and he said we need pre-approval in order to allow a test drive.
Needless to say, they lost a sale. I've never been refused a test drive. I felt completely discriminated against and judged because I didn't look a certain way, he assumed I wanted to test drive the car for "fun" and to "waste" gas and they want to avoid that because of the high gas prices. That's exactly what the finance rep called back and stated when he tried to rectify the situation. Newsflash gas is expensive so is my time and energy, I'm not driving around Sacramento looking to test drive a 2012 Infiniti for fun, lol.