Elite Rooter San Jose

Adam and Augustin worked very hard during a difficult removal of a 50 gallon water heater and installed a new one with great efficiency and good humor. They were very efficient and skilled. I am very happy with their work.

Agustin from Elite Rooter was very professional, helpful, and honest. I would highly recommend Agustin from all the plumbing issues.

Our kitchen sink backed up and drain cleaner did nothing. I found these guys on Yelp. It took less than an hour to get an appt for today! The tech, Augustin, showed up on time and was able to unclog our sink very quickly.

On Thursday evening the toilet in our bathroom began gurgling while I was taking a shower and I knew that the sewer line was backing up. Sure enough, when I went to check the cleanout next to the house it was full of…well, stuff. The next morning, I tried to run my rooter into the cleanout without success. At this point I began to get concerned and started looking for rooter companies. Elite Rooter of San Jose was the second one I called, as the first business (shall go unnamed) gave a price of $250 to $430 for a cleanout, with a non-refundable $70 service call. Elite Rooter said they could have someone there in two hours and for $69. It was actually just over an hour before Ruben arrived and began working on the clog. After trying for almost an hour, he said he had hit a location that was impassable. I knew there was a partial collapse in our sewer pipe, but I though it was still large enough to allow rooting. We decided that a scoping was needed to determine what was going on, so the manager, Gabe, arrived with the scope and ran into the impassable clog, which was too opaque to see through. With little other option, because with my in-laws staying with us we needed a functioning sewer, we decided to go with a hydro-flush. Gabe and Ruben said this would get us up and running, and it did. Cleaned the pipe out nicely. It was quite a bit more than we were planning on spending, but better than having no flush. They both came back the next day and did a re-scoping, finding the partially collapsed section with invasive root growth, which the hydro-flush had trimmed back. The service is guaranteed for 6 months. Gabe and Ruben are very professional and very competent. I highly recommend Elite Rooter of San Jose if you need to get the job done.

The service from our technician, Augustine, was professional and thorough. He made sure ask before entering the home each time and informed us on progress all along the way. He showed us pictures and videos of the damage as well. Even though he wasn't able to fix the stoppage (due to a bigger issue), he did provide a level of service that was worth the price. The quoted price to fix the piping was a bit high hence why I gave us 4 stars. But the service from Augustine was 5-stars!

This is by far the best company I’ve used and Adam was great! The response was quick and Adam was very knowledgeable of what needed to be done and did it in a timely fashion. I would highly recommended this company.

Agustin Alba is Great at what he does, he is very informative and goes above an beyond when speaking an helping his customers. If your wondering about clean up it’s as if he was never here. Thank you Agustin we will be calling you again for an future plumbing needs!

Agustín was pleasant and polite. He called to let me know he would arrive earlier than expected. He found that one of our problems was still under warranty. I’m thankful he checked since it saved us money!

My experience with this company was excellent and the Personnel that they sent out was fantastic as well good customer service very respectful very detailed very professional Adam majesky is who they sent out to us he did a great job thank you to this company for solving our issue and Adam for his great skills I would definitely recommend this company to friends and family and their price was very reasonable

Augustine was amazing and patient with my work schedule. So happy he was able take care of our plumbing needs with efficiency and urgency! I will recommend Elite Rooter to anyone!

He came out to my home look at the problem and was able to fix it right away very Professional I'll recommend him to anyone. Great job to Erick Valdez

Erik was very knowledgeable and honest about my choices with the repair. The service was very efficient. Their contact information is by the phone for any future plumbing needs. Erik was also on time!

Adam from Elite Rooter was professional, friendly and courteous. He identified deeper causes for our recurring kitchen sink blockage. He put in a lot of effort to bring back photographs of the condition of our pipes, and to educate us about the different options. He worked with his manager to provide competitive estimates, and did a complete job, addressing the many surprises in the existing plumbing of an old house. The work was completed very quickly from the time of the first call. Above everything, he was committed to a good customer experience.

I am very impressed with this company. I was able to contact them online and they were very responsive. Adam came out and he was very knowledgeable about the issues related to plumbing. Got to the solution and fixed the drain block within 15 mins. He had all the equipments and was he knew how to use them.

Highly recommend this company.

Very professional. Agustin came in gave me the price as listed on the website for a drain clearing and got it done very efficiently and quickly. Outstanding customer service. He will definitely be my go to for plumbing in the future.

SFH sewer line backed-up issue. Elite hired for line inspection & replacement; Prompt response time to inspect, but took over one month to complete; Over-charged us compared to similar or larger projects neighbors performed; Lost our payment check & bank fee was incurred; delayed completion time; caused from lawn to died in process; Their 4" line replacement work impacted a related 2" plumbing line, ultimately resulting another backup issue; Poor follow-up and customer service. Not recommended.

We had an excellent experience very professional earlier than expected which was awesome very fast and he was was safe with mask and gloves all in all a really great job

Eric arrived on time and tried his best to fix the problem. I always call this company without calling anyone else. All technicians are very professional, knowledgeable and punctual.

Adam was very professional. He was on time explained the full service of what he was going to do and kept in contact with me about the issue and was resolved. I would highly recommend him and hopefully this issue never arises again but if so I will be using their service again

My experience with Elite Rooter was great! This company is very professional, reliable and has fair prices.
Thank you technician Adam.
I am extremely impressed with how knowledgeable and quickly he was able to get the work done!
Highly recommended