Emser Tile, Sacramento CA

Placed an order went the next morning to pick it up and they said they sold it to someone else

Costumer service is horrible! Wrong orders, wrong SQ footage in orders, front desk guy Eric unhelpful and it takes almost an hour to find out what is going on! One more hour will take to pack just 40 SQ feet of tile! And in the end of this - missing one box of the tile? ! I've been told that I need to drive all the way to different location in Fairfield to get that box but it'll be a different shade of color and try to mix it? !? !

Ok overall nothing special about the service for customer but nice selection a bit overpriced

Just placed an order for all the different tiles I needed and a slab of quartz for our bathroom remodel. This is our first time with hiring a contractor and doing a project this big so I appreciated it when Stephanie at Emser's was so patient and pleasant as she helped me through the process and especially when I changed things a bit and she had to redo paperwork. Emser's was willing to match a lesser price I found, happily. Stephanie's cheerful attitude is what really made the difference and when I have more tile needs, I will go back to Emser's.

Good people, friendly service. Had an issue with shipping, and they did well to make it right.

Emser tile is a great place for quality tile at a reasonable price as a contractor Peverini tile & marble I've been using them since they came to Sacramento years ago

Stephanie and Brandon were super helpful, I had placed an order over the phone for some specialty tools that most places won’t bother ordering do to the length and overall size of the product. Just a couple business days later my tools were in the price was amazing. Brandon repacked all three items to meet My Transportation needs. Overall I give Emser a five star review I am big on customer service between Stephanie and Brandon they sure hit a grand slam and knocked this one out of the park great job guys thank you very much.

Daniel Mula