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Enterprise Rent-A-Car

Address 25 Embarcadero, Oakland, CA, United States
Phone +1 510-532-0444
Hours
Monday9:00am-4:00pm
Tuesday9:00am-4:00pm
Wednesday9:00am-4:00pm
Thursday9:00am-4:00pm
Friday9:00am-4:00pm
Website enterprise.com
Categories Car Rental Agency, Van Rental Agency
Rating 4.8 16 reviews
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Enterprise Rent-A-Car reviews

16
Sort by: date highest rated lowest rated most helpful
Donna
March 02, 2022 9:45 am

My experience at enterprise was amazing. The staff there is very friendly. Bertha one of the employees there was very helpful went above and beyond to help me out. Thank you

GL R
February 02, 2022 8:05 am

Best service in bay area. If I open a company I would hire all those workers of that office.smooth service, quick, very much looking to provide the best experience for me. Raj is a great agent.highly recommended place

Joanna
January 01, 2022 2:58 am

Impressed with this Enterprise Rental pick up spot. Although I had to wait for about 40 minutes for a car; needed a SUV, they found one elsewhere; had it delivered; cleaned spotlessly there at this lot, and thoroughly sanitized. Professional young people worked here and were very solicitous in bringing me a chair so I could sit outside, under a tree and supplied with a glass of ice cold water.

Amy
October 13, 2021 9:33 pm

Extremely slow service especially when there is 3 people working here. It never takes this long when I rent with Avis. I’m only using enterprise because I get a discount through insurance.

marice
October 03, 2021 3:50 am

Excellent customer service and a smooth easy process picking up and returning, plus flexibility with extensions

Eric
August 20, 2021 11:56 pm

The employees here are cool people respectful and have excellent customer service never any hassles dealing with them

Candice
July 14, 2021 6:36 pm

As with most of my experiences with Enterprise, the Embarcadero location was fast, reliable and most importantly, honest. Thank you Johnny and Mike! Much needed after the 3030 Broadway location, which should be avoided if possible.

Donald
July 05, 2021 7:12 am

Excellent service with Jonny & Biruk good Enterprise to come to if in need of a rental car i would say very good service. Thank you!

william
June 22, 2021 8:22 pm

I’ve visited many Enterprise locations and the staff here is one of the friendliest and most accommodating to their customers. The manager, Johnny, was especially helpful to my situation and made it a point to go above and beyond in order to provide me with excellent service and ensure I got to where I was going on time! Not only this but this was the best rate by $100+ across the Bay Area. I’d definitely rent here if you have the chance.

Curtis
February 07, 2021 11:05 am

Very nice and accommodating agents! Cars are clean and ready to go! I definitely recommend this Enterprise location.

Randy
January 20, 2021 9:09 pm

I received excellent and professional service during time my auto was being painted. Thank you.

Alex
December 02, 2020 2:51 pm

The place was amazing honestly really cool. They came picked me up from my house and joked with me the whole time. I didn't even go inside we did everything by car which took 5 minutes. The best part he gave me a choice between a dodge charger and full size SUV @sedan price and only charged me $100 deposit.

Federico
December 01, 2020 12:00 am

The team working there is really professional i forgot the lady’s name but she stopped doing what she was doing and attended me right away and helped me pick a car and got me on my way real quick. When I returned the car she came out right away and got me on my way service is really fast if not busy.

Faith
November 13, 2020 1:00 am

Sales team is awesome, curious and always committed to excellence in the midst of dealing with mostly customers with pressing situations. Keep up the great work.

LaTrice
October 23, 2020 2:59 am

Excellent Customer Service, it was quick and easy. I really appreciate the kindness and Awesome job. I will continue to rent from Enterprise!

Deepak
December 24, 2019 7:52 pm

Great crew - Tyler and Rudy! Quick check out, great options of cars. Good coordination with Geico insurance that helped me get a replacement car within a couple of hours of my car going to workshop.

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