Enterprise Rent-A-Car

I Came Here Because The Service @ Both National City Locations Are Horrible! I Was Just Trying To Give Enterprise Another Chance And I Was Not Disappointed About My Decision. I Like The Manager Who Is Awesome And His Friendly Hard Working Staff. I Have Rented Twice Here And Will Be Back. I Will Also Send My Friend's & Family Here For The Reasonable Prices And The Great Service. I Totally Recommend This Location.

Didn't use this location, but couldn't get answer on Rancho Bernardo location all day. Despite being my rental pkUp & return location. Luckily I was able to make it there B4 5pm.or IDK where or what I'd have done.

Didn't want to have to get their vehicle from Texas. So they wouldn't do a 1 way rental

Our time in San Diego did not go as planned at all. Too much to share here, however one thing we will never forget is how this enterprise treated us. We were exhausted by the time we walked in. The phone service was not able to help us find a car we wanted, the said they were out in the whole city. We figured we were 2 blacks away from this store so we might as well stop by and ask them in person if they could help us get a small car for 2 days rental. Jesse was our associate and he just rocked it out for us. While he made some calls to try and make this happen for us, he was very nice, caring and just real with us. We felt heard and cared for. This wasn’t a vacation rental, we desperately needed a car to get us to another airport outside of San Diego and even before he heard our tough times adventures, he was ready and willing to go above and beyond for us. After he heard what our week had been like, he was even more fabulous if that can be. He was also very friendly to another customer that was also waiting for a while. We got a car, in our budget and he even gave us his card in case the drop off location gave us any trouble. He was the best customer service person we have ever interacted with, but he’s also just a great human. His kind heart saved us that day and turned our soured experience into a better one. Cannot recommend him and this location enough. Next time we are in SD, we will ask for him again!

My sister and I were visiting from Canada and rented a car from this location on Jan 5th. We had a terrific customer service experience with Jesse. We want to thank him for providing us with details and directions regarding San Diego sights for shopping and entertainment. He also was very accommodating when we had a late return on the vehicle and clearly addressed all of our comments and concerns. 5 star service!

F Street Enterprise is incredibly helpful, very accommodating, and they took phenomenal care of me!