Escondido Post Acute Rehab

I give EPAR a 3 because there are a few people there who I really appreciate. The social worker and the front desk gal. Im sorry I dont remember their names as its been a while since my mom was in their care. Its virtually impossible to get anyone to answer the phone and to get anyone to call you back. The nursing director was some what attentive but once I expressed my concerns about a particular employee, she sort of shut down. If my concerns were addressed with this employee I never knew it. This "nurse" was female and an absolute B whenever I inquired about anything pertaining to my mom. Oh she was very friendly on my moms first day then anytime after that it seemed like I was bothering her and she did not have time for me. The CNA's were fantastic and there is a male nurse, Brett I believe, who was awesome. I just never felt like they had my moms best interest in mind. Ive been told multiple time by many different people that the 5vstar rating doesnt mean a thing. Do your homework.we didnt.

Our community has been working with EPAR and we are happy with their services. Definitely a place to consider for Skilled Nursing.

Hopefully, this facility works on their customer service skills. I wish I had a better experience.

Staff work hard to accommodate needs. So basic supplies lacking.
Physical therapy, occupational therapy, speech therapy all very much a professional knowledge group.caring for patients. Dietician who takes the time to get to know you and complying with your likes and dislikes. Building in need of a minor face lift.

Put me in a room to share a bathroom with a COVID patient. Never disclosed this. Very few staff can be trusted to give truthful factual answers and information.
Run down, torn furniture. All rooms in need of updating and repairs. Short staff. Not enough to handle patients' care efficiently and correctly. Too many mistakes. Rude management. Do not go there!

paint,
repairs, provide proper care and dispe

Our family friend is staying there for getting healed from respiratory infection. Please note the Social Worker to her case has taken her time relating to releasing them so they can go home. By the way Dr has rest assured sign the paperwork for his client our family friend. They are just wallowing in their Mudd trying overly to release clients. The caseload is overloaded. What's this social workers excuse of a client there? More than 3 weeks
there

False advertisement for hiring nurses. They will say they are offering sign on bonus but actually its like they want to keep it on their own pocket. Not too attracted offer anyway.