Evans Tire, La Mesa CA

Better pricing than Costco. Mr. Ramirez helped me today. I got four new tires. Got quoted, tires changed, and got my car aligned in about 1.5-2 hours. Very efficient. Fair pricing.

We had a nail in our tire and they got us in right away. They checked all of the tires, repaired the one with a nail and fixed an issue with hub cap
alignment that was blocking access to the valve stem. The service was great!

They replaced a tire pressure sensor this week on my Lexus. They were easy to work with, friendly, professional and flexible. The cost was very reasonable.

Honestly worst tire service of my life. I found a staple in my tire before I tried to go out of town for Christmas and I’ve been coming here for a couple years so I brought my car in for new tires and an alignment. They told me they could help and it would take about 90 min. I went to Starbucks and came back about an hour later and my car hadn’t been moved at all. I asked the tech very politely whether the car would be done in the next half hour or would it take longer? No big deal just wanted to know if I should Uber home and get some stuff done instead of waiting around. The tech got mad and told me he was working as fast as he could and huffed off. The other customer in the lobby thought his response was rude too and neither of us understood why he couldn’t answer my reasonable question. I went outside to take a phone call and 15-20 min later the manager is driving by in his truck and yelling at me from the road that my car is ready. I was confused but quickly ended my call and went into the lobby. Where I stood alone for five minutes. Eventually that manager came in and explained it wasn’t ready it would be another 20-30 min. He said “I shouldn’t have gone to the store. My guys don’t get anything done when I’m not here. ” (At which point I understood the tech was rude to me because he was not “working as fast as he could” and didn’t like being called on it.) At that point I was over it. It ended up being another 50 minutes. They knocked $20 off for the wait which I appreciated and would’ve put this all behind me.

But THEN later that night I’m driving to Arizona and I’m in the middle of the desert at night and I hear a strange sound coming from my car. I made it to Yuma and spent an hour under my car trying to fix the SKID PLATE that these so-called professionals couldn’t refashion correctly. I couldn’t do it myself at a gas station in the dark and had to take it to autozone where I begged and paid an employee to take it off for me so I could finish my trip.

Finally, I make it to my parents’ home and my TIRE PRESSURE SENSOR comes on. Check the cold pressure the next morning and they’re 40,38,35, and 32. At this point I’m laughing. How do you screw up a tire service THIS badly? I brought my car here for peace of mind as I explained my travel plans and my safety concerns at the outset of the service. I ended up with the worst road trip of my life. That skid plate could have really wrecked my car and injured me. And nobody should have to double check that their tires are filled correctly when they drop hundreds on services here. I have never had an issue with this store in the past couple years but after this service caused me more stress than it should have, I’m done. I understand mistakes happen, but the whole experience was frustrating. Worst of all, I have this feeling that because I’m a woman and they made me out to be some type of Karen for politely asking for a status update, I suspect they didn’t give my car the attention it deserved for the $500 I spent. I’m done here, I’m going back to Discount.

I used to be all about discount tire but a couple years ago I bought 4 tires from the la mesa Evans and couldn't be more pleased. Great service and good prices.

Carlos goes all out to please. All went well. 1st tire replacement with 20" tires, what a price shock BUT I found noone in the area that could beat Evans. Great place and aquariums to entertain.

I will not be coming back to Evans tires, unfortunately. Got 4 new tires and brakes in June, they were wobbly. Came back to a different Evans location to be have them looked at and was told the tires had not been balanced properly and also my struts were in desperate need to be replaced ($1200), but had not been told that at the previous time. Poor communication, poor customer service. It's first come first serve and always a wait, took me three times to the shop to be able to get my tires balanced. They offer free servicing of the tires when you purchase with them, but taking advantage of this service is kind of a nightmare. Even with an appointment I waited over 5 hrs to have new tires placed. Sorry to say it, because we have always gone to Evans, but will not be back again. I don't normally leave reviews but they texted me for a review and so here ya go. I gave one star because the employees are friendly.

Came in for an oil change. Wait was 90-ish mins since they were working on other cars (understandable). An employee calls my name and shows me my car with no tires, telling me I need this and that. Appreciate it but I just came for an oil change, I didn’t want to be rude so I decided to hear him out and let them continue what they were doing. I go back in the lobby to wait. About an hour later I still can’t understand why I haven’t been told anything so I approach the front. Employee recognizes me and tells me he forgot about me and that my car’s been ready “3 cars ago”… good to know a customer was forgotten while sitting in the front lobby for a couple of hours. In total I was in there for 3-ish hours…. Just for an oil change.

It was great the staff members were very knowledgeable, professional, and friendly. I have shop on two other locations.but this one on jackson drive, la mesa
it's the best

Amazing customer service! It was almost closing time and they still took care of my flat tire. No wait time whatsoever, no questions asked, covered by guarantee. Excellent experience. Will continue to buy my tires there.

Mgr was very helpful and professional 5 stars I will tell my friends and family, been buying my tires from there for about 10 years

Great Service every time! Excellent customer service from management and an event free experience every time!

I am so appreciative, Evans Tires … Richie and Carlos I will take care of me and there is a sense of security, knowing that they always have my back. I will always buy my tires here, I appreciate the exceptional service!

I had my tires rotated today. Didn't cost me anything and only took about an hour. Very satisfied.

This is my second time at this particular location. The shop is very honest and upfront, and is willing to work with you on price. I Brought the car in for tires, and it needed much more work than that. I felt very comfortable having the shop perform the work. I will continue to bring my cars to this particular shop because of how well they treat their customers. It’s hard to find a honest reputable shop these days.

Second time I’ve used Evans in La Mesa and both experiences have been excellent. Timely service and very pleasant to work with.