Exquisite Flower Shop, Los Angeles CA

Seconding some reviews on here that say buyer beware:

I placed an online order on 1/26 for a bouquet to pick up on 1/27. Received confirmation email immediately and credit card was charged. Called morning of 1/27 to confirm when bouquet would be ready, gave my order number, and was told that the order was not received because their internet was down. Said they'd call me back once they found my order but they didn't. I called, and called, and called, until they answered and told me my credit card was declined. I called the bank - card was not declined. Maybe it was an issue with their website, but it is suspicious that the transaction went through while I'm getting no flowers.