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Extra Space Storage, Bermuda Dunes CA

Address 78265 Country Club Dr, Bermuda Dunes, CA
Phone (760) 200-5525
Hours
Tuesday9:30am-6:00pm
Wednesday9:30am-6:00pm
Thursday9:30am-6:00pm
Friday9:30am-6:00pm
Saturday9:00am-5:30pm
Website extraspace.com
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving and Storage Service, Moving Supply Store
Rating 4.5 15 reviews
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Extra Space Storage reviews

15
Sort by: date highest rated lowest rated most helpful
Tony
January 28, 2022 5:12 am

Be prepared to have your rental rate drastically increased annually. If you question it, they will just tell you its in your contract.

Joanne
January 01, 2022 7:25 pm

I had my things in storage for a whole year and
Samantha and her staff was friendly, efficient and helped me with all my needs in no time at all! ! ! ! !

D Martin
December 31, 2021 4:58 pm

I love my unit here and this place is so clean compared to places I've rented at in other states. Would recommend to anyone

Hursey
December 23, 2021 11:24 pm

Great safe place to storage valuables and belongs. Staff are extremely friendly and helpful. They go above and beyond. Highly recommend this facility.

Anthony
November 23, 2021 1:29 am

Samantha and Sarah do fantastic job maintaining This facility, great customer service. Highly recommend this facility for storage needs.

Curt
November 20, 2021 2:37 am

Sarah was very helpful in getting us set up with a storage room that took care of our needs. We felt very comfortable with the property and the security system. Sarah answered all of our questions and the time it took to complete everything was quite short and we were on our way.

Melody
November 13, 2021 2:46 pm

I am so upset by the huge price increase I am like physically ill. (Even though it happened weeks ago and I tried to sleep on it.)
Called, so they cut the fee by 20 and added a late fee of 35 so I paid more than the bill WOULD HAVE BEEN. Cool.
Btw, they jumped my price $80 in a MONTH. So much for loyalty to a brand. Had my unit here for years. But I guess that is what happens with these big companies that own everything. We get screwed. There is no management to talk to becuase you have to deal with your "location". You are forced out of need to stay. But yeah will be giving my petty little one star and telling (no. WARNING) people about this.

Dana
November 08, 2021 11:49 pm

Lovely experience on both the phone and in person. Sarah was awesome to work with. Their computer systems and autopay make it super easy to rent here.

Marty
November 08, 2021 7:37 pm

The staff was very helpful and informative. The staff posted a sign on our unit to make it easy to identify on our move date. The "temperature controlled" unit was very clean.

Lise
October 20, 2021 3:22 pm

Excellent customer service! Truly! Sarah at the front is an angel, really easy to talk to! The space is always clean, everything is always up and running, climate controlled so my stuff remains in good shape. Sarah has even helped me find a cheaper unit, saved me some $$! I highly recommend this location!

rxvrez
October 03, 2021 1:49 am

10/10 would totally recommend! One of the workers named Sarah Zayas was amazing! She helped me out with everything I needed and even gave me a little tip about the storage room!

Scott
September 17, 2021 1:49 am

Samantha and Sarah are amazing! I reserved a unit a week or so ago and started worrying it was too small. I spoke with them both separately and the quality of customer service alone gets the the 5 stars. I was given so many options and suggestions it completely set my mind at ease. Looking forward to moving in next week!

Eddie
August 14, 2021 11:10 pm

I’ve been storing/renting here a long time and the staff is always super friendly. Sara is awesome in front and her positive energy is great! Highly recommend this place for all storage needs!

Linda
August 10, 2021 8:14 am

We have rented storage spaces in the past at various locations. This time we decided to try Extra Space Storage in Bermuda Dunes. All they had in climate control was a 10' x 10' space so we took it. We later spoke to our mover and he said it wouldn't be big enough. I asked Sarah Zayas if she would please call us if anything came up in the next couple of days. To our surprise Sarah called and said I have a 10 x 15 do you want it. Of course we did and said we would take it. She said she was keeping an eye out for one to come up and as soon as it did she was sweet enough and took the time and we able to complete our move. We can't thank Sarah enough for making this happen. As local realtors we highly highly recommend Extra Space Storage in Bermuda Dunes. Thank you Sarah, you are awesome!

Josh
July 07, 2021 3:00 am

Customer service was excellent! Really cares about making sure that everything was right with access and my overall storage needs!

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